Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline

Laylah Valdez

Mission Viejo,CA

Summary

Organized and dependable student, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a part-time position. Ready to help team achieve company goals.

Overview

1
1
years of professional experience
1
1

Retail sales associate

Work History

Retail Sales Associate Cashier

Dicks Sporting Goods Distribution Center
10.2023 - 02.2024
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.

Office Assistant

Bug Squad & Pow! Exterminating
06.2021 - 05.2023
  • Completed clerical tasks such as filing, copying, and distributing mail
  • Interacted with customers by phone, email, or in-person to provide information
  • Maintained and updated office records, both digital and physical
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments
  • Managed daily data entry and kept clerical information accurate and up-to-date
  • Collaborated with various departments to complete assigned tasks
  • Prepared and edited documents to produce precise, accurate and professional communication
  • Delivered clerical support by handling range of routine and special requirements
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments
  • Organized events and meetings to maximize capacity and keep event venues running smoothly
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
  • Made product recommendations or services to customers based on their needs and preferences
  • Provided excellent quality customer service by patiently listening and communicating company policies with empathy
  • Maintained a positive attitude at all times in fast-paced environment.

Education

Associates - Premed

Saddleback College , Mission, SD
  • HOSA (Healthcare Occupation Students Of America) Club Member
  • Completed CCA Medical Core course and received Certificate
  • Honors Student
  • Premedical Student
  • GPA: 3.8

Skills

  • Quick Learner
  • Patience and Empathy
  • Cleanliness and hygiene
  • Cash Handling Accuracy
  • Goal-oriented mindset
  • Dependability
  • Customer Engagement
  • Stock replenishment
  • Customer Support
  • Store maintenance

Volunteer Experience

  • Babysitting gigs around the neighborhood
  • Snack bar at Mission Viejo Little League

Timeline

Retail Sales Associate Cashier - Dicks Sporting Goods Distribution Center
10.2023 - 02.2024
Office Assistant - Bug Squad & Pow! Exterminating
06.2021 - 05.2023
Saddleback College - Associates, Premed

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Laylah Valdez