Layna Truong
Durham
Summary
Enthusiastic team member known for commitment in ability of delivering exceptional service in collaboration and individually. Eager to contribute and adapt to implementing personal growth and enhancing a supportive environment.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Cypress of Raleigh
01.2025 - Current
- Provided excellent service and hospitality, ensuring member satisfaction through attentive service and positive prompt responses.
- Assisted in maintaining cleanliness and organization of dining areas, kitchen and collaborating spaces enhancing overall guest and team experience.
- Collaborated with kitchen staff with food delivery processes and communication, improving order accuracy and speed.
- Managed inventory levels of food and beverage supplies, ensuring availability for daily operations.
- Thrive independently and be a source of reliable teamwork
Counselor/Teacher
Brickz4Kidz
07.2024 - 08.2025
- Developed engaging lesson plans kids ages 4-12 for STEM-based activities promoting creativity and problem-solving skills.
- Cultivate group discussions, encouraging teamwork and effective positive activities
- Provided individualized and support to students and encouraging students to understand of complex concepts in a fun environment themselves.
- Supporting best practices to improve program delivery and participant engagement.
Team Member
Jeremiah's Italian Ice
11.2022 - 08.2023
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Operating in a quick paced work environment while ensuring efficient and excellent production of Italian Ice products
- Learned all required tasks quickly to maximize performance and operated any task with completion
Education
High School Diploma -
Sanderson High School
RaleighSkills
- Adaptability under pressure
- Reliability and punctuality
- Customer service and Hospitality
- Attention to detail
- Time management
- Customer relations
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Food and Beverage Attendant
Cypress of Raleigh
01.2025 - Current
Counselor/Teacher
Brickz4Kidz
07.2024 - 08.2025
Team Member
Jeremiah's Italian Ice
11.2022 - 08.2023
High School Diploma -
Sanderson High School