LAYNE REVA
Davenport,FL
Summary
- Provided customer service to guests, ensuring a peerless
experience from beginning to end - Exceed customer expectations by providing product knowledge
- Maintained education requirements outlined by leadership
- Maintained KPI goals, both corporate and personal
- Used analytics to acquire new business and sales
Overview
7
7
years of professional experience
Work History
Sales Consultant
Lexus of Tampa Bay
11.2023 - 05.2024
- Provided customer service to guests, ensuring a peerless experience from beginning to end
- Exceed customer expectations by providing product knowledge
- Maintained education requirements outlined by leadership
- Maintained KPI goals, both corporate and personal
- Used analytics to acquire new business and sales
- Worked with a large team in a collaborative, supportive and professional environment.
Operations Manager
CVS Pharmacy
08.2019 - 04.2022
- Monitored payroll, sales goals and expenses
- Improved team efficiency by coordinating production workflow and maintaining production schedules
- Quickly provided support to pharmacy team during high patient volume
- Managed the service floor, assisted customers
- Oversaw daily cash handling responsibilities
- Assisted store manager in making weekly schedule.
Customer Acquisition Specialist/Sales Associate
Cutting Edge Tactical Intervention Agency
04.2017 - 07.2019
- Provided excellent customer service to new, existing and prospective clients
- Answered agency calls to provide service excellence
- Promptly provided information to clients, directing them to proper channels
- Used internal software to manage client profiles to ensure a seamless, efficient and a secure experience.
Education
High School Diploma -
Zephyrhills High School
Zephyrhills, FLSkills
- Customer Relations
- Empathy
- Proficient in Microsoft Office
- Attention to Detail
- Problem Solving
- Collaboration
- Adaptability
- Positive Attitude
Timeline
Sales Consultant
Lexus of Tampa Bay
11.2023 - 05.2024
Operations Manager
CVS Pharmacy
08.2019 - 04.2022
Customer Acquisition Specialist/Sales Associate
Cutting Edge Tactical Intervention Agency
04.2017 - 07.2019
High School Diploma -
Zephyrhills High School
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