Layra Quiñones
Orlando,Fl
Summary
Self-motivated professional with over 7 years of experience in Customer Services. Work well with conflict resolution and possess a positive attitude. Aiming to use my proven skills to effectively fill the managerial role in your company.
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Diligent [Desired Position] with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CNA
NeuroRestorative
08.2025 - Current
- Provided direct patient care, ensuring comfort and safety in daily activities.
- Assisted with mobility and rehabilitation exercises to enhance patient independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with interdisciplinary teams to develop personalized care plans.
- Implemented infection control protocols to maintain a safe environment for patients.
- Educated patients and families on health management and care procedures.
- Mentored new staff members on best practices in patient care and support techniques.
- Streamlined documentation processes, improving accuracy and efficiency of patient records.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted patients with daily living activities, promoting independence and dignity.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
CNA
Orlando Health
03.2025 - 07.2025
- Provided direct patient care including bathing, grooming, and feeding to enhance comfort and dignity.
- Assisted nursing staff with vital sign monitoring and documentation for accurate patient records.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Trained new CNAs on best practices in patient care and safety protocols to ensure high-quality service.
- Implemented infection control procedures to maintain a safe environment for patients and staff.
- Conducted regular observations of patients' conditions, reporting changes promptly to nursing staff.
- Facilitated effective communication between patients, families, and healthcare providers for improved patient satisfaction.
OneBlood
06.2016 - 02.2020
- Provides leadership, instruction, and guidance to the collection staff during blood drives or at branches; including assignment of meal/break periods
- Ensures that staff follow applicable Policies and Procedures
- Obtains medical history and vitals from donors and/or patients
- Performs phlebotomy and collection procedures to collect blood or blood components
- Completes beginning and end of shift responsibilities including review of all donor records and regulated documents for accuracy and completion
- Assists with the recruitment of all donors including potential apheresis and platelet candidates and supports collection goals including ALYX conversions and split rates
- Ensures all equipment is operational and necessary supplies are available to conduct blood drives or branch operations
- Monitors deferrals and performance to identify training needs or equipment issues
- Ensures excellent customer service and professionalism towards all customers including communication to Donor Recruitment staff regarding issues and concerns on blood drives
- If assigned to mobiles, drives a bloodmobile and other collection vehicles, as assigned, to and from collection sites.
Home Health Aide
First Light Home Care
02.2013 - 04.2016
- Provided compassionate personal care to clients, ensuring comfort and safety during daily activities.
- Assisted clients with medication management, promoting adherence to prescribed health regimens.
- Developed and maintained strong relationships with clients and families, enhancing overall satisfaction with care services.
- Collaborated with healthcare professionals to create tailored care plans that addressed individual client needs.
- Monitored client health and reported changes to appropriate medical personnel for timely interventions.
- Implemented feedback mechanisms to improve service delivery and client engagement strategies within the team.
- Streamlined documentation processes, ensuring accurate tracking of client progress and care outcomes.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Job Inn Suit
03.2014 - 04.2015
- Guest check in & check out
- Help in breakfast
- Make reservation
- Customer services
Royal plaza hotel
03.2012 - 07.2014
- Guest Check in & Check out
- Make Reservation
- Customer Services
- Communicated whit housekeeping & maintenance
Cypress Pointe Resort
02.2010 - 03.2010
- Check out
- Make reservation
- Customer services
- Communicated whit housekeeping & maintenance
- Walk in reservation
Education
High school -
Gilberto Concepcion de Gracias
San Juan, PR01.2004
Tourism
Institute de Banca y Comercio
01.2006
Cna - Nursing
It of Central Florida
Orlando, FL03-2013
Skills
- Bilingual: Spanish/ English
- Management
- Written and Verbal Communication
- Microsoft Office Suites
- Organization Skills
- Data Entry
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Dressing assistance
- Basic life support
- Maintaining confidentiality
- Patient transfers
- Multitasking and organization
- Team collaboration
- Active listening
- Flexibility and adaptability
- Conflict resolution
- Patient advocacy
- Health monitoring
- Medication assistance
- Toileting assistance
- Lifting and transferring
- Patient hygiene assistance
- Infection control practices
- Reliable team player
- Recording vital signs
- Documenting behaviors
- Light housekeeping
- Maintaining privacy
- Preparing meals
- Range of motion exercises
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Full Professional
English
Professional Working
Timeline
CNA
NeuroRestorative
08.2025 - Current
CNA
Orlando Health
03.2025 - 07.2025
OneBlood
06.2016 - 02.2020
Job Inn Suit
03.2014 - 04.2015
Home Health Aide
First Light Home Care
02.2013 - 04.2016
Royal plaza hotel
03.2012 - 07.2014
Cypress Pointe Resort
02.2010 - 03.2010
Tourism
Institute de Banca y Comercio
High school -
Gilberto Concepcion de Gracias
Cna - Nursing
It of Central Florida