Laysha White
Dallas,USA
Summary
Motivated and creative student with a strong foundation in UX Design, Graphic Design, and Digital Marketing, supported by a UX Design certification and ongoing pursuit of a Digital Marketing Nanodegree through Udacity. Hands-on experience includes user research, wireframing, visual design, and content strategy, demonstrating a commitment to delivering user-centered solutions. Proficient in industry-standard design tools such as Figma, Canva and Adobe Creative Suite, consistently crafting visually compelling experiences. Passionate about continuous learning and growth within the tech and creative sectors, dedicated to helping brands establish meaningful connections with their audiences through intuitive design and impactful digital storytelling.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hub Operational Supervisor/Trainer
UPS
09.2018 - 11.2021
- Conducted evaluations and reviews for over 100 employees.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
Dispatcher Clerk
Averitt Express
03.2018 - 11.2018
- Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.
- Identified and corrected data entry errors to prevent duplication across systems.
- Directed and monitored cargo loading and unloading, verifying good condition and proper storage destination.
IT Specialist/ Administration
Ryder
01.2017 - 01.2018
- Identifies and procures the hardware and software needed to satisfy user requirements.
- Loads appropriate software packages such as operating systems, networking components and office applications.
- Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.
Account Executive
Dsc Atlanta
01.2015 - 01.2017
- Negotiated contracts, closed agreements and supported sales team in new product launches.
- Prepared quotes for potential clients, upselling special packages and maintaining high levels of accuracy.
- Contacted customers about account or information issues, alerting clients of changes for excellent customer service.
Information Technology Specialist
Fulton County Government
04.2012 - 11.2013
- Tested and troubleshoot application and documented issue resolutions for development team.
- Identified areas of applications for regression testing following software updates, system changes or functionality changes to avoid unnecessary downtime and recoding.
- Performed continuous assessments of network structure, business content filters and security firewalls.
- Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
Education
A.A. - Business Administration
Strayer University
Atlanta, GA01.2018
Skills
- Wireframe development
- User experience testing
- Wireframing and prototype design
- Visual design
- Design thinking
- Email marketing campaigns
- Graphic design
- Detail-oriented
- Brand development strategy
- Campaign planning
- CRM management
- Creative problem solving
Certification
- User Experience Design Bootcamp, General Assembly-450 hours
Timeline
Hub Operational Supervisor/Trainer
UPS
09.2018 - 11.2021
Dispatcher Clerk
Averitt Express
03.2018 - 11.2018
IT Specialist/ Administration
Ryder
01.2017 - 01.2018
Account Executive
Dsc Atlanta
01.2015 - 01.2017
Information Technology Specialist
Fulton County Government
04.2012 - 11.2013
A.A. - Business Administration
Strayer University
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