Laythen Michael Vorpagel
West Bend
Summary
Transitioning into IT with a solid background in diagnostics and problem-solving. Proven ability to communicate effectively with clients while ensuring quality inspections and maintenance. Eager to leverage technical skills and customer relationship management experience in a professional IT setting.
Overview
9
9
years of professional experience
Work History
Technician
Lifetime Autos Sales and Service
West Bend
06.2024 - Current
- Working independently
- Visual inspections on every vehicle
- Communication between Service and Sales about vehicles
- Diagnostics
Snow Plower
Nate’s Lawn Care
Belgium
01.2021 - Current
- Snow plowing during winter months as needed
- Plowed mostly businesses, hospitals, and sidewalks
- Salted
- Certified skid load operator
Senior Tech
Valvoline Instant oil change
West Bend
01.2023 - 06.2024
- Did oil changes for customer
- Mod for 2 days out of the week
- Visual inspections on vehicles
- Answer any questions customers have about there vehicle
Mechanic
Mavis Brake and Tire
West Bend
03.2020 - 09.2022
- Did mechanical work for incoming vehicles
- Diagnostics
- Inspections
- Work customer service bringing in jobs when needed
Part Time Sales Person
Advance Auto Parts
West Bend
03.2022 - 07.2022
- Worked with customers to find proper parts
- Taking inventory
- Cash handling and reconciliation
- Closing responsibility
Customer Service Worker
Kwik Trip
Cedarburg
08.2021 - 04.2022
- Worked overnight shift tending to guests and unloading nightly shipment trucks
- Cooked food in the kitchen and prepped the morning bakery case
- Required to be able to be flexible and adapt to a fast-paced work environment
Shift Manager
McDonalds
12.2016 - 10.2019
- Oversaw a staff of 4-10 at any given time
- Made sure shift was handled smoothly and timely
- Ran all stations within establishment
- Oversaw closing responsibilities
- Experienced in cash handling and reconciliation
Education
General studies Diploma -
West Bend East Highschool
West Bend, WI06-2020
Skills
- Vehicle inspection
- Engine diagnostics
- Part replacements
- Equipment maintenance
- Safety compliance
- Technical troubleshooting
- Problem solving
- Client relationship management
- Multitasking and organization
- Time management
- Adaptability
- Effective communication
References
- Ray Stiller, Service center manager at Valvoline, (262) 573-8495
- Michael Wilfert, Assistant Store Manager at Mavis, (262) 388-0211
- Ashley Buckley, Service Manager at LifeTime Autos, (262) 347-7752
- Andrew Thoron, Captain at Nate’s Lawn Care, (262) 343-2499
Timeline
Technician
Lifetime Autos Sales and Service
06.2024 - Current
Senior Tech
Valvoline Instant oil change
01.2023 - 06.2024
Part Time Sales Person
Advance Auto Parts
03.2022 - 07.2022
Customer Service Worker
Kwik Trip
08.2021 - 04.2022
Snow Plower
Nate’s Lawn Care
01.2021 - Current
Mechanic
Mavis Brake and Tire
03.2020 - 09.2022
Shift Manager
McDonalds
12.2016 - 10.2019
General studies Diploma -
West Bend East Highschool