Strategic Leader Senior Health Care Executive with record of leadership and achievement through collaborative partnerships, strategy formulation, and institution of effective management and controls within healthcare operations. Led changes in delivery of management education and employee engagement, services resulting in cost reductions in HR and support areas, enhanced revenues in outpatient services, and other operational improvements. Recognized for ability to build credibility through effective, sustainable relationships with physicians, peers, business partners, and staff. A creative leader and effective communicator who can make decisions, identify opportunities, and achieve positive results through others. Brings a unique blend of business and human resources understanding to the healthcare field.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Vice President/Chief Human Resources Officer
JEFFERSON HOSPITAL ASSOC, INC.
Pine Bluff, AR
01.2021 - Current
Senior HR Executive leader responsible for aligning and engaging the workforce around strategic priorities
Collaborates with CEO and executive team to develop strategies around optimizing employee engagement, retention and recruitment as well as overseeing core HR functions like labor compliance, compensation, benefits and worker’s well-being.
Created effective communication strategies between management team members and employees at all levels of the organization.
Advised senior executives on approaches for resolving complex issues impacting operations.
Administrative oversight for Inpatient Pharmacy, Lab, Retail Pharmacy, Corporate Education and Employee Health
Chief Human Resources Officer
HOSPITAL SISTERS HEALTH SYSTEM (HSHS)
Eau Claire & Chippewa Falls, WI
01.2017 - 01.2020
Responsible for developing and executing human resources strategy to support the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development and compensation/benefits.
Vice President of Hospital Operations and Outpatient Services
MINISTRY HEALTHCARE
Marshfield, WI
01.2011 - 01.2017
Responsible for providing leadership and strategic direction for hospital operations, including Foundation, CMN, Child Life, Volunteers, Facilities, Security, Environmental Services, Internal Transport, Laundry, Food/Nutrition, Spiritual Services, Radiology, Nuclear Medicine, Cath Lab, Radiation Therapy, and Administrative Services.
HR Client Services Director / Director of Hospital Operations
MINISTRY HEALTHCARE
Marshfield, WI
01.2010 - 01.2011
Provided leadership and strategic direction for hospital operations division at Ministry Saint Joseph Hospital and human resource functions at Ministry Our Lady of Victory Hospital and Moundview Memorial Hospital/Clinics.
HR Client Services Director
MINISTRY HEALTHCARE
Marshfield, WI
01.2005 - 01.2010
Responsible for leading and coordinating human resource functions in multi-site healthcare system.
Human Resource Services Director
MINISTRY HEALTHCARE
Marshfield, WI
01.2001 - 01.2005
Responsible for recruitment, retention, compensation, benefits, educational assistance, employee health/wellness, employee relations, and HRIS.
Human Resources Director
RIVERVIEW HEALTHCARE ASSOCIATION
Crookston, MN
01.1995 - 01.2001
Responsible for all human resource activities including recruitment, selection, and retention process; wage, salary, and benefit administration.
Human Resources Director
VILLA ST. VINCENT
Crookston, MN
01.1990 - 01.1995
Responsible for the set-up and administration of the human resources functions for this free-standing facility.
Education
BA - Business Administration
University of North Dakota
MBA -
Lakeland University
Skills
Strategic Planning / Implementation
Leadership
Human Resources
Business Planning
Provider Relations
Benefit Programs
Operations Management
Cultural Transformation
Process Improvement
Financial Management
Community Relations
Regulatory Compliance
Capital Projects / Resource Planning
Board of Director Relations
LEAN Philosophy
Leader Coaching
C-Suite Development
Workforce Engagement
Contract Negotiation
Results-Driven
Human Resources Management
Coaching and Mentoring
Affiliations
Board and Executive Committee Member - United Way (2011 to 2016)
Board Member - Occupational Development Center (2013 to 2015)
Board Chairman - Wisconsin Hospital Association Foundation (2011 to 2016)
Board Member - Ministry Saint Joseph’s Hospital Foundation (2011 to 2017)
Committee Member – Eau Claire Workforce Development Committee (2018 to 2020)
Board Member – Chippewa Falls Economic Development Committee (2018 to 2020)
Board Member - Arkansas Healthcare Human Resources Association (2023 to Present)
SHRM
ASHRA
Certification
GE Change Acceleration Process (CAP)
Senior Professional in Human Resources (SPHR)
Lean Six Sigma Certified Champion and Green Belt
Certified Human Capital Institute Strategic HR Business Partner
Select Accomplishments
Implemented new payroll, time and attendance, HRIS system
Implemented and led $50+MM in capital building projects on three separate campuses.
Implemented formal education process with management team including identifying key leadership skills needed and ways to improve employee engagement.
Collaborated with physicians in creating new services/expanding programs including an updated Gamma Knife and HDR program; multi-chamber HBOT program; and a hybrid OR.
Developed strategy and implementation plan for the reorganization of human resources function for healthcare system including 9 hospitals and 22 clinics located across an entire state.
Led improvement in the fund development efforts resulting in increased revenue of 10% over three years and the setting of a record for fundraising for the 50-year history of the Foundation department.
Improved employee engagement scores in all areas of responsibility through use of Studer principles and having leaders improve communications with direct reports.
Led initiative to negotiate purchase and replacement of 350 new patient beds at a tertiary care hospital including med/surg, pediatrics, OB, critical care, and all specialty beds.
Implemented wellness program for employees through partnership with YMCA.
Developed new leaders who went on to be rated as high performers by other executives and their peers in the organization.
Collaborated with community leaders on the redesign of the United Way allocation process leading to an improved accountability for fund distribution.
Military Service
North Dakota Army National Guard, Parts and Labor Requisitioning Supervisor - 188th Air Defense Artillery, Grand Forks, ND
References
References available upon request.
Timeline
Vice President/Chief Human Resources Officer
JEFFERSON HOSPITAL ASSOC, INC.
01.2021 - Current
Chief Human Resources Officer
HOSPITAL SISTERS HEALTH SYSTEM (HSHS)
01.2017 - 01.2020
Vice President of Hospital Operations and Outpatient Services
MINISTRY HEALTHCARE
01.2011 - 01.2017
HR Client Services Director / Director of Hospital Operations
MINISTRY HEALTHCARE
01.2010 - 01.2011
HR Client Services Director
MINISTRY HEALTHCARE
01.2005 - 01.2010
Human Resource Services Director
MINISTRY HEALTHCARE
01.2001 - 01.2005
Human Resources Director
RIVERVIEW HEALTHCARE ASSOCIATION
01.1995 - 01.2001
Human Resources Director
VILLA ST. VINCENT
01.1990 - 01.1995
BA - Business Administration
University of North Dakota
MBA -
Lakeland University
GE Change Acceleration Process (CAP)
Senior Professional in Human Resources (SPHR)
Lean Six Sigma Certified Champion and Green Belt
Certified Human Capital Institute Strategic HR Business Partner
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