Layzalis Montanez
Milwaukee
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ascension Medical Group
03.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected patient medical histories from new and returning patients, ensuring a thorough understanding of their health needs.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained compliance with healthcare regulations by strictly adhering to HIPAA guidelines when handling sensitive patient information.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Scheduled appointments and managed patient records using electronic health records (EHR) systems.
- Facilitated seamless communication between patients and healthcare providers through proficient interpretation services for non-English speakers.
- Collected and processed point of care specimens.
- Handled prior authorization requests by screening and reviewing benefit plans.
Office Operations Assistant
Ascension Medical Group
05.2023 - 03.2024
- Increased overall productivity by providing administrative support to team members and delegating tasks appropriately.
- Collaborated on various projects across departments for streamlined communication and improved outcomes in achieving company goals.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Handled incoming calls professionally while directing callers to appropriate departments or personnel based on their needs or concerns.
Education
Associate of Science - Nursing
Columbia Central University
Caguas, PR06-2022
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Immunization administration
- Insurance authorizations
- Electrocardiogram (EKG) performance
- Point of care testing and specimen collection
- Ear lavage/irrigation
- EHR documentation (EPIC)
- Handling referrals and follow-up care coordination
- Wound care and dressing changes
- Vital sign monitoring
Certification
- Basic Life Support (CPR & AED)
Languages
Spanish
English
Timeline
Medical Assistant
Ascension Medical Group
03.2024 - Current
Office Operations Assistant
Ascension Medical Group
05.2023 - 03.2024
Associate of Science - Nursing
Columbia Central University
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