Lazar Nikolić
Account Manager & Sales Executive
Belgrade
Summary
Dynamic and results-driven professional with experience in sales, account management, and operations across high-growth markets and luxury hospitality settings. Proven track record in acquiring and managing key partners, driving revenue growth, and optimizing operational efficiency. Skilled in client relationship management, team leadership, and strategic commercial planning, with a strong ability to deliver exceptional service and business results in fast-paced, competitive environments.
Overview
8
8
years of professional experience
Work History
Expansion Account Manager & Sales Executive
Glovo App Techonology
06.2024 - Current
- Spearheaded city expansion strategy across multiple markets; successfully onboarding dozens of top-performing partners and driving double-digit growth in order volume.
- Strengthened Glovo’s market presence; rebuilding partner trust and reputation through transparent communication, tailored commercial offers, and hands-on support.
- Collaborated with cross-functional teams (Marketing, Operations, Finance) to launch new cities and ensure smooth go-live execution.
- Contributed to MoM growth recovery plans, analyzing order drops and proposing corrective actions for underperforming markets.
- Rebuilt Glovo’s brand trust and reputation in previously underperforming cities by creating transparent, performance-based offers and hands-on partner onboarding support.
F&B Supervisor
Conrad Nashville
04.2023 - 05.2024
- Oversaw daily restaurant and banquet operations, ensuring five-star service standards and exceptional guest experience in a high-volume luxury environment.
- Supported sales and event teams in planning and executing corporate banquets, private dining, and VIP experiences — strengthening client satisfaction and repeat business.
- Built strong guest relationship and client communication skills through daily interactions with high-profile customers and corporate partners.
- Applied analytical and organizational skills to streamline service operations, reduce turnaround time, and improve overall team efficiency
Operations Supervisor
EVERYWHEN FOOD DOO
01.2022 - 02.2023
- Cooperating in running the business with General Manager.
- Managing restaurants daily operations; hiring and training employees.
Founder & Owner
Lazar Nikolić Pr KREMISIMO 021
01.2021 - 12.2021
- Run all the business.
- Creating a menu and prices.
- Doing a procurement work and sales (B2B / B2C)
Floor Manager
Harbor Grill & Orchid Lounge
02.2019 - 11.2019
- Supervised daily front-of-house operations in a high-volume restaurant.
- Managed and trained service staff, ensuring smooth coordination between kitchen and floor teams for efficient guest service.
- Handled guest relations and conflict resolution, maintaining high satisfaction scores.
- Assisted in inventory control and sales reporting, monitoring daily revenue and optimizing staff schedules to meet demand.
Head Server & Team Lead
Restaurant "8 Tamburasa"
08.2017 - 02.2021
- Supervised front-of-house staff, coordinating daily shifts and ensuring smooth service for high-volume restaurant operations.
- Trained and mentored new team members, improving team efficiency and service quality.
- Monitored daily operations, including inventory control, table turnover, and service standards.
Education
Bachelor of Science - Managament
Faculty of Sciences
University Of Novi Sad 04.2001 -
Skills
- Account development
- Business development
- Sales development
- Teamwork and collaboration
- Sales analysis
- Account management
- Client relationship management
Timeline
Expansion Account Manager & Sales Executive
Glovo App Techonology
06.2024 - Current
F&B Supervisor
Conrad Nashville
04.2023 - 05.2024
Operations Supervisor
EVERYWHEN FOOD DOO
01.2022 - 02.2023
Founder & Owner
Lazar Nikolić Pr KREMISIMO 021
01.2021 - 12.2021
Floor Manager
Harbor Grill & Orchid Lounge
02.2019 - 11.2019
Head Server & Team Lead
Restaurant "8 Tamburasa"
08.2017 - 02.2021
Bachelor of Science - Managament
Faculty of Sciences
04.2001 -
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