Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Lazar Vuletic

Lazar Vuletic

Belgrade,MN

Summary

Dynamic leader with proven expertise in team management and customer service, honed at Norwegian Cruise Line. Excelled in enhancing dealer performance and efficiency, boosting team collaboration, and ensuring gaming regulation compliance. Skilled in surveillance monitoring and fostering employee relations, consistently achieving operational excellence without compromising service quality.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Casino Pit Supervisor

Norwegian Cruise Line
02.2018 - Current
  • Evaluated dealer performance regularly through observations and coaching sessions, ensuring consistency in gaming procedures and customer service.
  • Managed and mentored pit staff, resulting in increased efficiency and improved job performance.
  • Maintained consistent gameplay standards across all tables through continuous monitoring and coaching of dealers.
  • Cultivated a positive work environment by fostering open communication and encouraging team collaboration among pit staff members.

Team Manager

Grand Slot Club
05.2020 - 10.2021

In charge of Casino Operations which includes Staff Schedules,Marketing, Slot Machines Disputes and Daily Revenue.

Casino Dealer

Norwegian Cruise Line
12.2015 - 11.2018

Efficiently managed all game offerings while maintaining superior service quality.

Casino Dealer

Casino Queen of Montenegro
10.2008 - 10.2015

Deals all game and Manages gaming tables while ensuring compliance.

Education

Machine Technician - Computer And Information Systems

Technical School Novi Beograd
Belgrade, Serbia

Skills

  • Team management
  • Surveillance monitoring
  • Sales and marketing
  • Policy enforcement
  • Employee scheduling
  • Table games expertise
  • Strong leadership
  • Employee relations
  • Gaming regulations
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Decision-making
  • Cash handling
  • Employee supervision

Certification

Management Training

Timeline

Team Manager

Grand Slot Club
05.2020 - 10.2021

Casino Pit Supervisor

Norwegian Cruise Line
02.2018 - Current

Casino Dealer

Norwegian Cruise Line
12.2015 - 11.2018

Casino Dealer

Casino Queen of Montenegro
10.2008 - 10.2015

Machine Technician - Computer And Information Systems

Technical School Novi Beograd
Lazar Vuletic