LAZARO CASTRO
Addison,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Armed Security Officer
Inter-Con Security Systems Inc.
Dallas, TX
10.2023 - Current
- Patrolled assigned areas to detect suspicious activities and persons.
- Provided assistance to law enforcement agencies in apprehending suspects when necessary.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
Lost Prevention Officer
Nebraska Furniture Mart
The Colony, TX
04.2023 - 10.2023
- Investigated suspicious activities and persons to detect shoplifting.
- Inspected merchandise for price tags, barcodes, and other identifying marks.
- Responded to customer inquiries regarding store policies and procedures.
- Interacted with customers in a professional manner while enforcing store policies.
- Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
Site Supervisor
Garda World
Dallas, TX
10.2021 - 04.2023
- Managed and supervised a team of 10+ site staff members to ensure safety, quality control and efficient operations.
- Conducted regular inspections of work sites to ensure compliance with safety regulations, including hazard identification and risk assessment.
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
- Controlled access at the site during working hours; monitored visitors' movements while they were on the premises.
Infantryman (11B)
US Army
Fort Campbell North, KY
09.2019 - 10.2021
- Repaired and maintained equipment such as radios, weapons systems, vehicles, night vision goggles and other mission essential items.
- Maintained proficiency in the use of small arms weapons systems, including M4 and M16 rifles, M249 squad automatic weapon, M203 grenade launcher, and AT-4 anti-tank weapon.
- Supervised lower enlisted personnel in their daily tasks while providing guidance and mentorship.
- Monitored radio frequencies for incoming messages from higher headquarters or friendly forces.
Property Manager
Public Storage
Hialeah, FL
08.2018 - 09.2019
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Shift Supervisor
KFC
Miami, FL
07.2017 - 07.2018
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Resolved customer complaints in a timely manner.
- Assigned tasks to team members based on their strengths and skill sets.
- Maintained accurate records of daily transactions and deposits.
Customer Service Representative
Pizza Hut
Hialeah, FL
06.2016 - 06.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL06.2018
Associate of Science -
Nashville State Community College
Nashville, TNSkills
- Critical Thinking
- Dependable and Responsible
- CPR/First-aid Certified
- Problem Solving
- Staff Training
- Conflict Resolution
- Conflict De-Escalation
- Emergency Response
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Russian
Elementary
Timeline
Armed Security Officer
Inter-Con Security Systems Inc.
10.2023 - Current
Lost Prevention Officer
Nebraska Furniture Mart
04.2023 - 10.2023
Site Supervisor
Garda World
10.2021 - 04.2023
Infantryman (11B)
US Army
09.2019 - 10.2021
Property Manager
Public Storage
08.2018 - 09.2019
Shift Supervisor
KFC
07.2017 - 07.2018
Customer Service Representative
Pizza Hut
06.2016 - 06.2017
High School Diploma -
Barbara Goleman Senior High School
Associate of Science -
Nashville State Community College