Lazaro C. Correia
West New York,USA
Summary
Multilingual operations manager with a history of enhancing collaboration across departments and ensuring adherence to standards. Successfully managed payroll processes and employee training, resulting in increased efficiency and service excellence within high-demand environments.
Overview
10
10
years of professional experience
Work History
Operation Manager
Westgate New York City
New York, USA
04.2023 - Current
- Directed and evaluated operations of multiple units, ensuring compliance with organizational standards and fostering operational integrity.
- Executed supervisory responsibilities following organizational policies and legal regulations.
- Oversaw recruitment, hiring, and training of employees; planned and assigned work effectively.
- Supported operations teams in managing front office and housekeeping functions, promoting effective departmental collaboration and streamlined workflows.
- Managed employee payroll processes, tracked attendance, and conducted overtime call-arounds, ensuring accurate compensation and staff availability.
- Performed night audit functions, reviewed related processes, and generated comprehensive night audit reports.
Material Management Technician
Hackensack Meridian-Palisade Medical Center
North Bergen, USA
03.2016 - 08.2025
- Supervised control and distribution of critical and essential equipment and materials for daily use by nurses and doctors.
- Scanned and input orders, received shipments from medical suppliers, and responded to urgent calls from supervisors in emergency rooms, ICU, and OR.
- Processed computerized medical equipment orders and conducted end-of-day inventory checks.
- Executed daily tasks without supervision.
Phlebotomy Technician Per Dime
Labcorp
Union, USA
03.2023 - 02.2025
- Collected blood samples to ensure accurate diagnoses and patient care.
- Prepared specimens for laboratory analysis and testing.
- Maintained accurate patient records to support effective treatment delivery.
- Ensured compliance with safety protocols to protect patients and staff.
Front Desk Agent
Shoreham Hotel
New York, USA
01.2023 - 04.2023
- Provided friendly, efficient, and hospitable service at front desk, enhancing guest satisfaction.
- Resolved guest issues, fulfilled requests, and managed phone console while organizing arrival/departure bills and reservations.
- Hands-on experience in keeping records of room availability and guests' accounts, manually and by means of computers.
- Organized, secured, and maintained confidential files and audit records through Opera system, ensuring compliance and accuracy.
- Reviewed and verified daily accounting data for accuracy.
- Prepared all month end production reports and ensured accuracy of each.
Flight Attendant
GoJet Airlines
Newark, USA
11.2021 - 10.2022
- Monitored aircraft and passenger compliance with policies, procedures, regulations, and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Ensured safety and comfort of customers.
- Facilitated communication between flight deck and cabin crew prior to flights.
- Served beverages and food.
- Demonstrated respect, friendliness, and willingness to help.
- Answered passenger questions and provided solutions.
Customer Associate
FedEx Office Flagship Store
New York, USA
08.2018 - 01.2021
- Fast paced and multi-task environment requiring the handling of confidential and proprietary documents for corporations and individuals.
- Establish a good rapport with customers and team members.
- Responsible for anticipating customer needs and suggesting alternative solutions.
- Assisted new hires to ensure safety practices were maintained.
- Duties to maintain store clean, organized, shelves stocked and report equipment failures.
- Worked with minimal supervision and opened and closed the store as needed.
Education
A.A.S. Degreen - Hospitality Management (Travel & Tourism
Hudson County Community College
Jersey City, NJ12-2024
airline pilot program
ATP Flight Academy
Morristown, NJ02-2023
Phlebotomy Techniician - NJ Dept of Education-Certificate# 0105NHA
ORI Health & Healing Ctr
Union City, NJ04-2021
Skills
- Customer service excellence
- Multilingual communication
- Professional demeanor
- Dependability and focus
- Conflict resolution
- Self-management
- Team collaboration
Activities
National Society of Leadership and Success, Sigma Alpha Pi, Completed training program., Member in Hudson County Community College Chapter, 05/2020
Timeline
Operation Manager
Westgate New York City
04.2023 - Current
Phlebotomy Technician Per Dime
Labcorp
03.2023 - 02.2025
Front Desk Agent
Shoreham Hotel
01.2023 - 04.2023
Flight Attendant
GoJet Airlines
11.2021 - 10.2022
Customer Associate
FedEx Office Flagship Store
08.2018 - 01.2021
Material Management Technician
Hackensack Meridian-Palisade Medical Center
03.2016 - 08.2025
A.A.S. Degreen - Hospitality Management (Travel & Tourism
Hudson County Community College
airline pilot program
ATP Flight Academy
Phlebotomy Techniician - NJ Dept of Education-Certificate# 0105NHA
ORI Health & Healing Ctr