Lazaro Fuentes

• Developed strong relationships with students, faculty, and staff to foster trust and cooperation in maintains a safe campus community.

• Patrolling school grounds and buildings for hazards, vandalism, unauthorized access, or violations of rules and policies.

• Respond to emergencies, incidents, or complaints, and to provide assistance, guidance, or intervention as needed.

• Additionally enforcing code of conduct, discipline policies, and attendance policies.

• Supervising and assisting students, lunch, assemblies, events, or extracurricular activities.

• Participated in ongoing training and professional developmental programs to maintain updated knowledge of security procedures and technologies.

• Perform related duties and responsibilities as assigned.

• Selected packing materials based on size, quantity and fragility of package contents.

• Use technology including handheld devices to sort, scan, and prepare orders.

• Evaluated merchandise for irregularaties, flaws or damage prior to packing.

• Operate various pieces of equipment such as order pickers, pallet jacks, tugger cart to transport merchandise throughout facility.

• Maintained clean and organized workspace, adhering to health and safety regulations while maximizing productivity.

• Perform other duties as assigned.

• Reponsible for inducting and rebin all ordered customer items into conveyor chute system.

• Cross trained as a problem solver were troubleshoot and resolved problems that an associate may encounter with inventory, including reprinting asin labels, damaged out products and adding expiration dates to products.

• Dispose of damage, defective, excess or obsolete items or return them to vendors.

• Keep products separated, organized, and in good rotation.

• Maintained clean and organized workspace, adhering to health and safety regulations while maximizing productivity.

• Perform other duties as assigned.

• Maintain and expand base by building and maintain rapport with key customers, and identifying new customer opportunities.

• Identify and analyze customer preferences to properly understand their needs and suggest products or services that will meet their needs.

• Self generated sales leads through networking, referrals, and warm, cold calling.

• Following up with clients for feedback on their sales experience and overall satisfaction.

• Meeting with clients in person and over the phone to stay updated on their needs.

• Surveying consumer needs and trends and tracking competitors.

• Developed strong product knowledge and demonstrated effective selling strategies to meet sales targets within my assigned territory.

• Manage all aspects of the retail business including, financial management, business operation, customer service and retention, promotions, inventory, employee training and development
• Led sales meetings with team members to establish sales and customer retention goals
• Assure attainment of all net sales and revenue goals, including developing sales strategies and tactical implementation
• Assume direct responsibility for all day to day store operations
• Establish and maintain adherence to budget
• Coach and develop retail staff, analyze business trends, track competitor landscape, Participate in the staffing process for the store, Including, hiring and performance management
• Build positive employees experience through coaching and developing my team by motivating and monthly development plans
• Proactively identify challenges and create improvement plans.

• Troubleshot issues on both Android and IOS smartphones, identifying and resolving hardware, software, and connectivity issues
• Provided Tier 1 and Tier 2 Tech support of all devises sold
• Took payments, data entry, trouble shooting, and one on one customer contact, code calling, and advising clients of new promotions
• Researched issues on various computer systems and databases to resolve complaints, answer inquiries, and outline solutions
• Informed customers about issue resolution progress.