Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lazaro Lima

Miami,FL

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

21
21
years of professional experience

Work History

Public Adjuster

Monarch Claims Consultants
06.2020 - Current
  • Negotiated favorable settlements for clients by effectively analyzing insurance policy coverage and damages.
  • Maximized client satisfaction by acting as a liaison between policyholders and insurance companies.
  • Investigated property damage claims, resulting in accurate assessments of losses and timely processing of claims.
  • Conducted thorough site inspections to document property damages and determine proper claim amounts.
  • Increased claim resolutions through skillful negotiation with insurers on behalf of policyholders.
  • Managed a high volume of claims simultaneously, prioritizing tasks to meet deadlines while maintaining accuracy.
  • Developed and maintained a strong network of industry contacts, including insurance adjusters and legal professionals, contributing to overall business growth and success.

Director of Operations

Monarch Claims Consultants
10.2017 - Current
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Led cross-functional teams for successful completion of projects, resulting in increased productivity.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Monitored and coordinated workflows to optimize resources.
  • Trained and guided team members to maintain high productivity and performance metrics.

Radiology Supervisor

Homestead Hospital
05.2014 - 10.2018
  • Improved patient care by implementing efficient radiology protocols and streamlining departmental processes.
  • Enhanced diagnostic accuracy through rigorous quality control measures and ongoing staff training.
  • Led a team of radiologic technologists, ensuring high-quality imaging services and timely patient care.
  • Reduced patient wait times by optimizing appointment scheduling and workflow management.
  • Maintained state-of-the-art radiology equipment, ensuring accurate images and reliable performance.
  • Conducted regular audits of imaging studies to assess quality, identify areas for improvement, and maintain best practices in the field of radiology.

CT Scan Technologist

Homestead Hospital
06.2010 - 05.2014
  • Enhanced patient comfort by employing effective communication and explaining procedures thoroughly.
  • Reduced patient wait time by efficiently managing CT scan schedules and prioritizing cases based on urgency.
  • Maintained high-quality imaging standards by following established protocols and consistently calibrating equipment.
  • Collaborated with radiologists, providing accurate and timely diagnostic information for improved treatment plans.
  • Increased patient safety by adhering to radiation protection guidelines and monitoring patients during scans.
  • Strengthened department performance by assisting in the development of new scanning protocols and techniques.

Food Waiter

Sonny's BBQ
04.2003 - 04.2010
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
  • Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
  • Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.

Education

Associate of Arts - Electronics Technology

Miami Dade College
Miami, FL
06.2012

Associate of Science - Radiology

Keiser University
Fort Lauderdale, FL
06.2010

Skills

  • Property Valuation
  • Organizational Abilities
  • Insurance Policy Knowledge
  • Active Listening
  • Process Improvement
  • Leadership Training
  • Recruitment and Hiring
  • Payroll Assistance
  • Staff Management
  • Employee Reviews

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Public Adjuster

Monarch Claims Consultants
06.2020 - Current

Director of Operations

Monarch Claims Consultants
10.2017 - Current

Radiology Supervisor

Homestead Hospital
05.2014 - 10.2018

CT Scan Technologist

Homestead Hospital
06.2010 - 05.2014

Food Waiter

Sonny's BBQ
04.2003 - 04.2010

Associate of Arts - Electronics Technology

Miami Dade College

Associate of Science - Radiology

Keiser University

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Lazaro Lima