Reliable professional offering several years of experience in related roles. Hardworking and dedicated with unyielding work ethic. Commended for promoting workplace safety and implementing improved safety training protocols.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Maintenance Crew Member
Homestead Senior High School
Homestead, FL
06.2024 - 07.2024
Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
Installed new locks on doors when requested by management staff.
Performed routine maintenance and repair of buildings, grounds, and equipment.
Installed new equipment according to manufacturer's instructions.
Assisted with installation of new equipment when necessary.
Replaced washers, dryers, stoves, refrigerators, and dishwashers when needed.
Cleaned air conditioning units to ensure proper functioning.
Sealed cracks in concrete surfaces to protect against water damage.
Provided technical support to other crew members when needed.
Conducted regular inspections of electrical systems to identify potential problems.
Provided support to other crew members during large-scale maintenance tasks.
Cut grass around the perimeter of the building using a lawn mower.
Checked fire alarms regularly for proper operation.
Responded quickly to emergency situations involving damage caused by storms or other natural disasters.
Removed debris from roofs and gutters to prevent water damage.
Cleared walkways of snow and ice during winter months.
Assisted with painting projects both inside and outside the facility.
Maintained inventory of tools and supplies used for repairs and maintenance projects.
Inspected building interiors and exteriors for needed repairs or replacements.
Trimmed trees and bushes to maintain a neat appearance at all times.
Applied sealant around windowsills to keep out drafts and pests.
Replaced door handles and hinges when necessary for security purposes.
Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
Collaborated with contractors and vendors on large-scale repair projects.
Maintained outdoor areas, including landscaping and parking lot repairs.
Maintained clear and safe workspace areas to meet OSHA standards.
Identified problems during daily work inspections and addressed concerns.
Changed air conditioning filters to improve indoor air quality and help HVAC system perform properly.
Responded to emergency repair requests promptly to minimize downtime.
Followed correct procedures for handling, transporting and disposing of new and recycled materials.
Performed tasks to maintain on-site physical security, safety and efficiency.
Trained new maintenance staff on procedures and safety protocols.
Removed snow from sidewalks, driveways and parking areas.
Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
Updated maintenance records and logs to track repairs and costs.
Diagnosed mechanical issues and provided effective solutions.
Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
Cleaned and lubricated machinery to prevent breakdowns and extend lifespan.
Repaired equipment and machinery, performing maintenance according to updated industry standards.
Coordinated with management to prioritize maintenance tasks.
Calculated required materials needed based on field measurements or work orders.
Performed routine maintenance checks and repairs on building systems to ensure optimal operation.
Executed groundskeeping duties, including snow removal and leaf cleanup, to ensure safe access.
Notified management about necessary repairs or professional service needs for building operating systems.
Cleaned vents and replaced filters to verify proper air flow.
Adjusted and repaired building systems to improve efficiency and reduce energy costs.
Performed painting, carpentry, and masonry work to maintain building aesthetics.
Assisted with installing and maintaining electrical and power systems during remodeling projects.
Conducted inspections and preventive maintenance on HVAC, electrical, and plumbing systems.
Maintained compliance with internal and regulatory safety standards.
Provided excellent customer service when addressing tenant maintenance concerns.
Collaborated with team members to assess equipment performance needs.
Managed inventory of maintenance supplies and equipment.
Operated a variety of hand and power tools safely and efficiently.
Inspected and replaced light fixtures and bulbs.
Monitored building security systems and participated in emergency planning.
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Implemented troubleshooting techniques to resolve issue.
Routinely inspected equipment for preventive and emergency maintenance needs.
Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
Adjusted devices or control instruments using hand tools, levels or straightedges.
Maintained or repaired specialized equipment or machinery.
Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
Ordered parts, supplies or equipment from catalogs or suppliers.
Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
Assembled, installed or repaired electrical or electronic components and pipe systems.
Dismantled machines, equipment, or devices to access and remove defective parts.
Estimated costs to repair machinery, equipment or building structures.
Repaired machines, equipment or structures using tools or equipment.
Recorded type and cost of maintenance or repair work.
Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
Planned and laid out repair work using diagrams, drawings or schematic diagrams.
Cleaned or lubricated shafts, bearings or other parts of machinery.
Performed routine maintenance by inspecting drives, motors or belts.
Aligned and balanced new equipment after installation.
Cashier
Pizza Hut
Florida City, FL
02.2024 - 07.2024
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Assisted customers over the phone regarding store operations, product information and order placement.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Resolved customer complaints professionally in accordance with company policy.
Issued receipts, refunds, credits or change due to customers.
Followed company security procedures for handling large sums of money.
Conducted price checks for special orders or discounts as requested by customers.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Balanced daily transactions on a computerized point-of-sale system.
Performed other duties as assigned by management.
Ensured compliance with all safety regulations within the store environment.
Greeted customers and answered any questions they had about the store's products and services.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Processed returns and exchanges of merchandise in accordance with store policies.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Used suggestive selling techniques to promote add-on sales.
Verified customer age requirement for alcohol or tobacco purchases.
Trained new team members in cash register operation, stock procedures, and customer services.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Learned roles of other departments to provide coverage and keep store operational.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Helped customers find specific products, answered questions, and offered product advice.
Helped with purchases and signed customers up for rewards program.
Processed sales transactions to prevent long customer wait times.
Discounted purchases by scanning and redeeming coupons.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Answered customer questions and provided store information.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills.
Worked closely with front-end staff to assist customers.
Processed customer payments quickly and returned exact change and receipts.
Maintained work area and kept cash drawer organized.
Counted and balanced cashier drawers.
Welcomed customers, offering assistance to help find store items.
Greeted customers promptly and responded to questions.
Adhered to social distancing protocols and wore mask or face shield.
Checked personal identifications during alcohol and tobacco sales.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Processed returned merchandise by strictly following store return and exchange procedures.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Scanned items and checked pricing on cash register for accuracy.
Built and maintained productive relationships with employees.
Answered customers' questions and provided information on store procedures or policies.
Answered phone calls to assist customers with questions and orders.
Maintained current knowledge of store promotions to highlight sales to customers.
Offered customers carry-out service at completion of transaction.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Host
IHOP
Homestead, FL
06.2023 - 09.2023
Served as point-of-contact for resolving guest complaints or special requests.
Managed incoming calls during busy shifts.
Assisted other departments when needed such as bussing tables or delivering food orders.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Managed dining room layout to maximize efficiency of staff members.
Contributed to team efforts by accomplishing related tasks as needed.
Ensured compliance with health and safety regulations within the restaurant.
Resolved conflicts between customers when necessary.
Greeted guests upon arrival and provided them with menus.
Balanced cash drawers at the end of each shift.
Provided excellent customer service by anticipating customer needs.
Took reservations over phone and in person.
Inspected dining areas for any damages or defects.
Provided customers with accurate wait times and monitored waiting list.
Checked identification for guests who appeared under age 21.
Assisted servers in seating guests by escorting them to their tables.
Performed light administrative duties such as filing documents and taking messages.
Processed payments from customers using a POS system.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Greeted guests and gathered information to seat groups or place on waitlist.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Answered telephone to provide dining information and take reservations.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Accommodated guests with children and special needs to promote comfortable dining experience.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Notified server after seating parties in section to facilitate prompt service.
Resolved customer service and food-related issues to maintain guest satisfaction.
Greeted incoming guests to escort to assigned dining area and present menus.
Answered phones promptly to record and confirm reservations.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Took beverage orders and served drinks during peak meal times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Performed regular restroom checks to restock supplies and handle minor cleaning.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Developed long-term relationships with customers to increase opportunities for repeat business.
Stayed attentive to server availability and table turnover to quickly seat guests.
Monitored dining area to assess server capacity and estimate wait times.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Collected reservation information and communicated updates to guests via mobile device or in-person.
Greeted customers, answered questions and recommended specials to increase profits.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Communicated with servers about new tables, changes in food availability and customer comments.
Built positive relationships with other front-of-house and kitchen staff.
Tracked seated guests and available seating using computer-based and mobile reservation software.
Took reservations from patrons by phone or online.
Assisted staff by serving food and beverages or bussing tables.
Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Informed patrons of specialties and features.
Coordinated dining room staff workflow to foster prompt and courteous service.
Inspected dining and serving areas for cleanliness and proper setup.
Informed patrons of establishment specials and promotions.
Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Received and recorded patrons' dining reservations.
Stocked server areas with supplies before, during and after shifts.
Helped service staff handle demand by distributing food and beverages.
Spoke with patrons to drive satisfaction with food and service.
Spoke with patrons to make conversation, answer questions or to respond to complaints.
Assigned patrons to suitable tables according to server rotation.
Directed patrons to lounges and waiting areas.
Accepted payments from guests for dine-in and take-out foods.
Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Education
High School Diploma -
Homestead Senior High School
Homestead, FL
06-2025
Skills
Pest Control
Appliance Repair
HVAC Systems
Welding Techniques
Mechanical Aptitude
Cleaning procedures
Vehicle Maintenance
Equipment Storage
Flexible and Adaptable
Time Management
Basic Mathematics
Lifts [Number] pounds
Repair work
Safety Management
Team Leadership
Safety Protocols
OSHA
Team Collaboration
Building Maintenance
Maintaining components
Safety Procedures
Cleaning and sanitizing
Detail orientation
Repair and Maintenance
OSHA Compliance
Valid Driver's License
Affiliations
Gym
Doing content
Walking
communicating
Extrovert
Languages
English
Professional
Spanish
Professional
Accomplishments
OSHA
Certification
Drivers licences
Timeline
Maintenance Crew Member
Homestead Senior High School
06.2024 - 07.2024
Cashier
Pizza Hut
02.2024 - 07.2024
Host
IHOP
06.2023 - 09.2023
High School Diploma -
Homestead Senior High School
Drivers licences
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