Lazaro Prieto
Homestead
Summary
A driven individual who purchased a car at the age of 17 and passed the driver's license test on the first attempt. Sharing valuable insights on social media platforms to enhance people's lives has become a passion. Also, embarked on an entrepreneurial journey at a young age, establishing a successful business. Continuously striving to achieve new goals and make a meaningful impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Kentucky Fried Chicken
19775 S Dixie Hwy Miami, FL 33157 United States
08.2024 - Current
- Ensured work areas were safe and tidy to boost productivity.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
- Improved customer satisfaction by quickly helping each person find desired items.
Maintenance Crew Member
Homestead Senior High School
Homestead, FL
06.2024 - 07.2024
- Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
- Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
- Installed new locks on doors when requested by management staff.
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Installed new equipment according to manufacturer's instructions.
- Assisted with installation of new equipment when necessary.
- Replaced washers, dryers, stoves, refrigerators, and dishwashers when needed.
- Cleaned air conditioning units to ensure proper functioning.
- Sealed cracks in concrete surfaces to protect against water damage.
- Provided technical support to other crew members when needed.
- Conducted regular inspections of electrical systems to identify potential problems.
- Provided support to other crew members during large-scale maintenance tasks.
- Cut grass around the perimeter of the building using a lawn mower.
- Checked fire alarms regularly for proper operation.
- Responded quickly to emergency situations involving damage caused by storms or other natural disasters.
- Removed debris from roofs and gutters to prevent water damage..
- Updated maintenance records and logs to track repairs and costs.
- Diagnosed mechanical issues and provided effective solutions.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Cleaned and lubricated machinery to prevent breakdowns and extend lifespan.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Coordinated with management to prioritize maintenance tasks.
- Calculated required materials needed based on field measurements or work orders.
- Performed routine maintenance checks and repairs on building systems to ensure optimal operation.
- Executed groundskeeping duties, including snow removal and leaf cleanup, to ensure safe access.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Cleaned vents and replaced filters to verify proper air flow.
- Adjusted and repaired building systems to improve efficiency and reduce energy costs.
- Performed painting, carpentry, and masonry work to maintain building aesthetics.
- Assisted with installing and maintaining electrical and power systems during remodeling projects.
- Conducted inspections and preventive maintenance on HVAC, electrical, and plumbing systems.
- Maintained compliance with internal and regulatory safety standards.
- Provided excellent customer service when addressing tenant maintenance concerns.
- Collaborated with team members to assess equipment performance needs.
- Managed inventory of maintenance supplies and equipment.
- Operated a variety of hand and power tools safely and efficiently.
- Inspected and replaced light fixtures and bulbs.
- Monitored building security systems and participated in emergency planning.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Implemented troubleshooting techniques to resolve issue.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
- Adjusted devices or control instruments using hand tools, levels or straightedges.
- Maintained or repaired specialized equipment or machinery.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
- Ordered parts, supplies or equipment from catalogs or suppliers.
Cashier
Pizza Hut
Florida City, FL
02.2024 - 07.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Used suggestive selling techniques to promote add-on sales.
- Verified customer age requirement for alcohol or tobacco purchases.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Learned roles of other departments to provide coverage and keep store operational.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Helped with purchases and signed customers up for rewards program.
- Processed sales transactions to prevent long customer wait times.
- Discounted purchases by scanning and redeeming coupons.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer questions and provided store information.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Adhered to social distancing protocols and wore mask or face shield.
- Checked personal identifications during alcohol and tobacco sales.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Scanned items and checked pricing on cash register for accuracy.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
- Answered phone calls to assist customers with questions and orders.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Host
IHOP
Homestead, FL
06.2023 - 09.2023
- Served as point-of-contact for resolving guest complaints or special requests.
- Managed incoming calls during busy shifts.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed dining room layout to maximize efficiency of staff members.
- Contributed to team efforts by accomplishing related tasks as needed.
- Ensured compliance with health and safety regulations within the restaurant.
- Resolved conflicts between customers when necessary.
- Greeted guests upon arrival and provided them with menus.
- Balanced cash drawers at the end of each shift.
- Provided excellent customer service by anticipating customer needs.
- Took reservations over phone and in person.
- Inspected dining areas for any damages or defects.
- Provided customers with accurate wait times and monitored waiting list.
- Checked identification for guests who appeared under age 21.
- Assisted servers in seating guests by escorting them to their tables.
- Performed light administrative duties such as filing documents and taking messages.
- Processed payments from customers using a POS system.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered telephone to provide dining information and take reservations.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Notified server after seating parties in section to facilitate prompt service.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered phones promptly to record and confirm reservations.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Took beverage orders and served drinks during peak meal times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Monitored dining area to assess server capacity and estimate wait times.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Greeted customers, answered questions and recommended specials to increase profits.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Built positive relationships with other front-of-house and kitchen staff.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Took reservations from patrons by phone or online.
- Assisted staff by serving food and beverages or bussing tables.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Informed patrons of specialties and features.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Inspected dining and serving areas for cleanliness and proper setup.
- Informed patrons of establishment specials and promotions.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Received and recorded patrons' dining reservations.
- Stocked server areas with supplies before, during and after shifts.
- Helped service staff handle demand by distributing food and beverages.
- Spoke with patrons to drive satisfaction with food and service.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Assigned patrons to suitable tables according to server rotation.
- Directed patrons to lounges and waiting areas.
- Accepted payments from guests for dine-in and take-out foods.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Education
High School Diploma -
Homestead Senior High School
Homestead, FL06-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Cleaning
- Flexible schedule
- Leadership qualities
- Goal setting and achievement
- Complex Problem-solving
- Product knowledge
- Relationship building
- Team building
- FLUENT IN LANGUAGE
- Task prioritization
- Willingness to learn
- Adaptability and flexibility
- Safety
Certification
OSHA(Occupational Safety and Health Administration.
Hobbies
•Reader
•Athlete
•Bodybuilder
•Journalist
•Gamer
•Music enthusiast
•Photographer
•Vehicle driver
•Nature Walker
•Artist
•Traveler
Additional Information
I have 2 Female dogs(A doberman and a frenchie)
2 female cats and 1 male cat.
I take my school classes online not physical.
I Currently Have 3 Jobs, 1 is a stay at job and the other 2 are regular jobs. I can adjust to a new one if pay and hours are good.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Kentucky Fried Chicken
08.2024 - Current
Maintenance Crew Member
Homestead Senior High School
06.2024 - 07.2024
Cashier
Pizza Hut
02.2024 - 07.2024
Host
IHOP
06.2023 - 09.2023
High School Diploma -
Homestead Senior High School