Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Additional Information
Languages
Timeline
Generic

Lazaro Prieto

Homestead

Summary

A driven individual who purchased a car at the age of 17 and passed the driver's license test on the first attempt. Sharing valuable insights on social media platforms to enhance people's lives has become a passion. Also, embarked on an entrepreneurial journey at a young age, establishing a successful business. Continuously striving to achieve new goals and make a meaningful impact.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Kentucky Fried Chicken
08.2024 - Current
  • Ensured work areas were safe and tidy to boost productivity.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Improved customer satisfaction by quickly helping each person find desired items.

Maintenance Crew Member

Homestead Senior High School
06.2024 - 07.2024
  • Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
  • Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
  • Installed new locks on doors when requested by management staff.
  • Performed routine maintenance and repair of buildings, grounds, and equipment.
  • Installed new equipment according to manufacturer's instructions.
  • Assisted with installation of new equipment when necessary.
  • Replaced washers, dryers, stoves, refrigerators, and dishwashers when needed.
  • Cleaned air conditioning units to ensure proper functioning.
  • Sealed cracks in concrete surfaces to protect against water damage.
  • Provided technical support to other crew members when needed.
  • Conducted regular inspections of electrical systems to identify potential problems.
  • Provided support to other crew members during large-scale maintenance tasks.
  • Cut grass around the perimeter of the building using a lawn mower.
  • Checked fire alarms regularly for proper operation.
  • Responded quickly to emergency situations involving damage caused by storms or other natural disasters.
  • Removed debris from roofs and gutters to prevent water damage..
  • Updated maintenance records and logs to track repairs and costs.
  • Diagnosed mechanical issues and provided effective solutions.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Cleaned and lubricated machinery to prevent breakdowns and extend lifespan.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Coordinated with management to prioritize maintenance tasks.
  • Calculated required materials needed based on field measurements or work orders.
  • Performed routine maintenance checks and repairs on building systems to ensure optimal operation.
  • Executed groundskeeping duties, including snow removal and leaf cleanup, to ensure safe access.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Cleaned vents and replaced filters to verify proper air flow.
  • Adjusted and repaired building systems to improve efficiency and reduce energy costs.
  • Performed painting, carpentry, and masonry work to maintain building aesthetics.
  • Assisted with installing and maintaining electrical and power systems during remodeling projects.
  • Conducted inspections and preventive maintenance on HVAC, electrical, and plumbing systems.
  • Maintained compliance with internal and regulatory safety standards.
  • Provided excellent customer service when addressing tenant maintenance concerns.
  • Collaborated with team members to assess equipment performance needs.
  • Managed inventory of maintenance supplies and equipment.
  • Operated a variety of hand and power tools safely and efficiently.
  • Inspected and replaced light fixtures and bulbs.
  • Monitored building security systems and participated in emergency planning.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Implemented troubleshooting techniques to resolve issue.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
  • Adjusted devices or control instruments using hand tools, levels or straightedges.
  • Maintained or repaired specialized equipment or machinery.
  • Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
  • Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
  • Ordered parts, supplies or equipment from catalogs or suppliers.

Cashier

Pizza Hut
02.2024 - 07.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Followed company security procedures for handling large sums of money.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Performed other duties as assigned by management.
  • Ensured compliance with all safety regulations within the store environment.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Used suggestive selling techniques to promote add-on sales.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Helped with purchases and signed customers up for rewards program.
  • Processed sales transactions to prevent long customer wait times.
  • Discounted purchases by scanning and redeeming coupons.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered customer questions and provided store information.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Greeted customers promptly and responded to questions.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Checked personal identifications during alcohol and tobacco sales.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Scanned items and checked pricing on cash register for accuracy.
  • Built and maintained productive relationships with employees.
  • Answered customers' questions and provided information on store procedures or policies.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Offered customers carry-out service at completion of transaction.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Host

IHOP
06.2023 - 09.2023
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Managed incoming calls during busy shifts.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Managed dining room layout to maximize efficiency of staff members.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Resolved conflicts between customers when necessary.
  • Greeted guests upon arrival and provided them with menus.
  • Balanced cash drawers at the end of each shift.
  • Provided excellent customer service by anticipating customer needs.
  • Took reservations over phone and in person.
  • Inspected dining areas for any damages or defects.
  • Provided customers with accurate wait times and monitored waiting list.
  • Checked identification for guests who appeared under age 21.
  • Assisted servers in seating guests by escorting them to their tables.
  • Performed light administrative duties such as filing documents and taking messages.
  • Processed payments from customers using a POS system.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered telephone to provide dining information and take reservations.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Notified server after seating parties in section to facilitate prompt service.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Answered phones promptly to record and confirm reservations.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Took beverage orders and served drinks during peak meal times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Took reservations from patrons by phone or online.
  • Assisted staff by serving food and beverages or bussing tables.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Informed patrons of specialties and features.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Informed patrons of establishment specials and promotions.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Received and recorded patrons' dining reservations.
  • Stocked server areas with supplies before, during and after shifts.
  • Helped service staff handle demand by distributing food and beverages.
  • Spoke with patrons to drive satisfaction with food and service.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Assigned patrons to suitable tables according to server rotation.
  • Directed patrons to lounges and waiting areas.
  • Accepted payments from guests for dine-in and take-out foods.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.

Education

High School Diploma -

Homestead Senior High School
Homestead, FL
06-2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Cleaning
  • Flexible schedule
  • Leadership qualities
  • Goal setting and achievement
  • Complex Problem-solving
  • Product knowledge
  • Relationship building
  • Team building
  • FLUENT IN LANGUAGE
  • Task prioritization
  • Willingness to learn
  • Adaptability and flexibility
  • Safety

Certification

OSHA(Occupational Safety and Health Administration.

Hobbies

•Reader

•Athlete

•Bodybuilder

•Journalist

•Gamer

•Music enthusiast

•Photographer

•Vehicle driver

•Nature Walker

•Artist

•Traveler

Additional Information

I have 2 Female dogs(A doberman and a frenchie)

2 female cats and 1 male cat.

I take my school classes online not physical.

I Currently Have 3 Jobs, 1 is a stay at job and the other 2 are regular jobs. I can adjust to a new one if pay and hours are good.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Team Member

Kentucky Fried Chicken
08.2024 - Current

Maintenance Crew Member

Homestead Senior High School
06.2024 - 07.2024

Cashier

Pizza Hut
02.2024 - 07.2024

Host

IHOP
06.2023 - 09.2023

High School Diploma -

Homestead Senior High School

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Lazaro Prieto