Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
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Lazaro Quintana, Jr.

Miami

Summary

Dedicated professional with experience in administration and customer service, seeking an Office Assistant role in business administration. Adept in organization, data management, and process efficiency, with a focus on teamwork and high-quality results.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Film Crew

AMC Entertainment Holdings, Inc
09.2013 - Current
  • Delivered fast, friendly customer service while maintaining clean, safe theater facilities.
  • Supported General Manager with operational tasks, including program implementation and guest issue resolution.
  • Monitored auditorium conditions and enforced policies to ensure a high-quality guest experience.

Individual Staff

Romeo & Juliet Gelato Parlor
04.2018 - 04.2020
  • Managed opening procedures, inventory checks, and fund reconciliation, ensuring operational readiness.
  • Conducted weekly inventory reviews and reported discrepancies to management.
  • Collaborated with team to maintain sanitation standards and enhance customer experience.

Administrative Assistant

BYG Financial Services
07.2014 - 11.2014
  • Performed data entry and proofreading for client records, improving accuracy and organization.
  • Supported management by computing and recording financial data and answering phones during peak times.

Executive Assistant

George, Charlie & Rocco, LLC
11.2012 - 06.2014
  • Organized files and receipts, streamlining daily business operations.
  • Provided professional hospitality to guests, enhancing client satisfaction.

Inner Circle Staff

BrandsMart USA Dadeland
10.2010 - 07.2011
  • Helped customers with their inquiries.
  • Directed customers to designated areas of store.
  • Restocked shelves and replenished inventory.

Library Aide

West Kendall Regional Library
01.2005 - 01.2006
  • Assisted visitors and staff to locate and check out books and materials using Dewey Decimal system.
  • Helped maintain physical appearance and ease of use of library.
  • Evaluated and maintained orderliness of shelved materials; shelved books, periodicals, and newspapers; pulled and routed materials in need of mending, binding, repairing, or discarding.

Education

Associate of Arts - Business Administration

Miami Dade College
Miami, FL

High School Diploma -

Felix Varela Senior High School
Miami, FL
2006

Skills

  • Technical Skills: Microsoft Word, Excel, PowerPoint; Data Entry; Research
  • Administrative Skills: Proofreading; Planning & Coordinating; Basic Management; Email Management
  • Professional Skills: Strong Work Ethic; Critical Thinking; Rational Decision-Making; Professional Demeanor

Accomplishments

  • Earned Project SALT Certificate (Self-Advocate Leadership Training) for completing leadership development program (March 2014).
  • Named "AMC Guest Connections" Associate of the Month for exceptional customer service (Dec. 2013).
  • Received Miami Beach Certificate of Recognition for contributions to community service (Dec. 2012).

Certification

  • "Learning How to Learn" Certification (With Distinction), UC San Diego via Coursera, Feb. 2014 [Link: coursera.org/verify/B2U7P7YT5D]
  • Diploma in Fundamental Investment, Shaw Academy (CPD-Certified), Apr. 2016

Affiliations

  • Member, UM-CARD (University of Miami Center for Autism and Related Disabilities), [Year-Present]

Timeline

Individual Staff

Romeo & Juliet Gelato Parlor
04.2018 - 04.2020

Administrative Assistant

BYG Financial Services
07.2014 - 11.2014

Film Crew

AMC Entertainment Holdings, Inc
09.2013 - Current

Executive Assistant

George, Charlie & Rocco, LLC
11.2012 - 06.2014

Inner Circle Staff

BrandsMart USA Dadeland
10.2010 - 07.2011

Library Aide

West Kendall Regional Library
01.2005 - 01.2006

Associate of Arts - Business Administration

Miami Dade College

High School Diploma -

Felix Varela Senior High School
Lazaro Quintana, Jr.