Lazaro Rubayo
West Palm Beach,FL
Summary
Dynamic HVAC Technician with proven expertise at Airworx Heating And Cooling, specializing in HVAC installation and preventive maintenance. Adept at enhancing system efficiency and delivering exceptional customer service. Recognized for implementing effective maintenance practices that minimized downtime and improved operational reliability. Strong team collaborator committed to exceeding client expectations.
Overview
12
12
years of professional experience
Work History
Maintenance Technician
Ameriland Realty
Boynton Beach, FL
10.2024 - 01.2025
- Diagnosed mechanical problems using visual inspections and test instruments.
- Adjusted devices or control instruments using hand tools, levels or straightedges.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Cleared clogged drains and replaced valves, faucets and fixtures.
HVAC Technician
Airworx Heating And Cooling
West Palm Beach, FL
04.2024 - 08.2024
- Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Put in new gas lines, wiring and other support components for HVAC systems.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
Maintenance Technician
La Quinta
West Palm Beach, FL
11.2023 - 04.2024
- Performed daily maintenance and repair of all hotel guest rooms, public areas and back-of-house facilities.
- Maintained records of work orders completed on a daily basis.
Tour Guide
TUI
Varadero, Matanzas
04.2015 - 08.2022
- Described tour points of interest to group members, responding to questions and inquiries.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
- Trained new tour guides in presentation skills, customer service, and safety protocols.
- Collected and analyzed feedback from guests to continually improve tour quality and guest experience.
Front Desk Receptionist
Melia Hotels International
Varadero, Matanzas
08.2013 - 03.2015
- Welcome guests to the hotel.
- Check them in and out.
- Give them information about the services offered at the facility.
- Handled payment processing, and provided customers with receipts, proper bills, and change.
Customer Service
Melia Hotels International
Varadero, Matanzas
09.2012 - 07.2013
- Managed customer service inquiries and complaints.
- Provided customers with friendly customer service.
- Maintained high levels of customer service satisfaction.
- Greeted customers and provided excellent customer service.
Education
Bachelor of Arts - Psychology
University of Matanzas Camilo Cienfuegos
Cuba06-2009
Skills
- HVAC installation
- Equipment maintenance
- Preventive maintenance
- Customer service
- Time management
- Team collaboration
- Customer focused
Languages
Spanish
Native/ Bilingual
English
Professional
German
Professional
Timeline
Maintenance Technician
Ameriland Realty
10.2024 - 01.2025
HVAC Technician
Airworx Heating And Cooling
04.2024 - 08.2024
Maintenance Technician
La Quinta
11.2023 - 04.2024
Tour Guide
TUI
04.2015 - 08.2022
Front Desk Receptionist
Melia Hotels International
08.2013 - 03.2015
Customer Service
Melia Hotels International
09.2012 - 07.2013
Bachelor of Arts - Psychology
University of Matanzas Camilo Cienfuegos
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