With over 9+ years of experience in Operations Management, Bank Management, and Business Operations, I excel in driving efficiency, optimizing processes, and leading teams to success. In Operations Management, I have a track record of implementing cost-saving process improvements. As a Bank Manager, I effectively managed operations, customer service, and financial analysis to boost profitability. In Business Operations, I specialize in strategic planning and cross-functional team leadership to enhance productivity and drive growth.
In addition, I serve as a dedicated City Commissioner, where I volunteer my time to make a positive impact on my community through strategic decision-making and policy implementation. Known for my analytical skills and attention to detail, I am committed to achieving operational excellence and exceeding expectations in all facets of my work. I am now seeking a new opportunity to leverage my expertise in these areas to contribute to an organization's success.
• Achieved $5 million in total revenue within one year
• Optimized financials and cost of goods to boost profit margins
• Led rigorous training programs for recruits and sales managers to ensured compliance with city inspections
• Enhanced solar awareness via social media with a focus on ROI
• Managed permit submissions and fostered relationships with cities while upholding strict policies
• Managed diverse accounts for businesses, optimizing debt-to-income ratios and facilitating approval for lending products
• Exhibited rapid and effective learning capabilities in new job responsibilities, garnering branch recognition
• Conducted comprehensive research on company policies and procedures to uphold precision and meticulous attention to detail
• Trained personal bankers in daily operations and current banking regulations to ensure compliance with state laws
• Led and organized financial classes for multiple corporations and local high schools
• Provided assistance to high-value clients with loans, resulting in over $1.6 million in loan volume
• Trained and recruited new team members, facilitating their career advancement within the organization
• Implemented industry trends identified through surveys, elevating the team to a leading position in the Mountain West District
• Orchestrated on-site events on the Utah State University campus, fostering new client relationships and product opportunities
Certified Public Notary
Product Management
Product Design
Product Road Mapping