Lazarrian Boykin
Atmore,AL
Summary
Results-driven customer service professional with a diverse background in customer engagement, military finance management, and retail sales. Proven ability to deliver exceptional customer experiences through proactive engagement, efficient issue resolution, and personalized assistance. Expertise in cash handling, inventory management, and achieving/exceeding sales targets. Demonstrated adaptability in fast-paced environments while maintaining high-quality standards. Strong communication and interpersonal skills, seeking a dynamic role to contribute to an organization’s success.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Walgreens
Daphne , AL
09.2023 - Current
- Delivered outstanding customer service through proactive engagement and personalized assistance.
- Managed cash handling, processed transactions, and resolved customer issues efficiently.
- Executed inventory management, restocked items, and maintained stock rotation using the FIFO method.
- Constructed promotional displays and managed web pick-up orders.
- Assisted in tracking and ordering low-stock items to ensure continuous product availability.
- Cross-trained in various store functions to support different departments during peak hours.
Enlisted Accountant Manager Assistant
United States Air Force Reserve
Eglin, FL
12.2018 - Current
- Managed $5.6M in military revenue, tracking financial reports and handling discrepancies.
- Trained airmen on the SAIS accounting system and implemented internal controls to reduce errors by 25%.
- Maintained monthly reconciliations for assets worth $14M+ and updated budgets quarterly.
- Identified and resolved financial discrepancies through detailed analysis and collaboration with internal teams.
- Improved reporting accuracy by automating processes, reducing the time spent on monthly reconciliation tasks.
- Led audits of financial records, ensuring compliance with Air Force financial regulations.
Retail Sales Associate
Bath & Body Works
Spanish Fort, AL
03.2023 - 09.2024
- Delivered exceptional customer service, exceeding sales targets in a fast-paced retail environment.
- Assisted in product replenishment and visual merchandising to enhance store appearance.
- Collaborated with the team to execute marketing placements and maintain company values.
- Utilized suggestive selling techniques to increase average transaction values and meet daily sales goals.
- Handled multiple transactions simultaneously during peak times while maintaining a positive customer experience.
- Participated in inventory counts to ensure accurate stock levels and minimize discrepancies.
Sortation Associate
Amazon
Theodore, AL
01.2021 - 06.2021
- Received and sorted inventory with attention to detail, ensuring accurate tracking of packages.
- Operated equipment to move items efficiently and met productivity goals in a fast-paced environment.
- Assisted in quality control processes to ensure orders were accurate before shipping.
- Supported the team by cross-training in different warehouse areas
- Maintained a safe work environment by following safety protocols and reporting potential hazards.
Education
Associate of Science - Engineering (Pre-Engineering)
Coastal Alabama Community College
Bay Minette, AL12-2023
Skills
- Inventory Management & Stocking
- Cash Handling & Financial Reporting
- Proficiency in Microsoft Office Suite & SAIS Accounting System
- Customer Engagement & Sales Optimization
- Equipment Operation
- Quality Control & Process Improvement
- Adaptability in Fast-Paced Environments
Timeline
Customer Service Associate
Walgreens
09.2023 - Current
Retail Sales Associate
Bath & Body Works
03.2023 - 09.2024
Sortation Associate
Amazon
01.2021 - 06.2021
Enlisted Accountant Manager Assistant
United States Air Force Reserve
12.2018 - Current
Associate of Science - Engineering (Pre-Engineering)
Coastal Alabama Community College
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