Lazarus Comstock
Highlands Ranch,CO
Summary
Experienced and reliable professional with 8+ years of customer relations, sales and clerical work. Consistently works towards hitting the goals set forth and improving results. Strives towards creating an environment of productivity with an emphasis on steady growth. Always open to constructive criticism and feedback.
Overview
7
7
years of professional experience
Work History
Office Manager
Aqua-Tots Swim Schools
Lone Tree, Colorado
03.2024 - Current
- Assisted with the preparation of budgets, forecasts and financial statements.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided training to new hires on office policies and procedures.
Sales Associate
Groove Ford
Centennial, CO
03.2023 - 02.2024
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Sales Consultant
Larry Miller Nissan
Highlands Ranch, CO
03.2022 - 03.2023
- Responded to inquiries from potential customers via email and telephone.
- Managed sales negotiations and financing options.
- Showcased vehicle features and took customers on test drives in local area.
- Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Consistently exceeded quotas by pursuing and closing sales.
Loan Specialist
AUTOPAY
Centennial, CO
03.2021 - 03.2022
- Processed auto loan applications for refinancing existing auto loans. Pitched best lender rates and terms along with products like GAP insurance and Vehicle Service Contract. Maintained an average GAP rate of 90% and a VSC rate of 40%. Knowledgeable on current loan options and rates. Walked customers through the entire refinance process and ensured satisfactory and timely results.
Retention Agent
Comcast Business
10.2019 - 03.2021
- Experienced and reliable professional with 5+ years of customer relations, sales and finance backgrounds
- Consistently works towards developing more skills in a variety of fields
- Enthusiastic about working in a healthy and fruitful workplace for all
- Strives towards creating an environment of productivity with an emphasis on steady growth
- Always open to constructive criticism and feedback
- Responsible for assisting customers with SMB accounts by offering personalized resolutions to a variety of company requirements
- Uncovered and projected future product necessities by probing customer through conversation
- Knowledgeable in SMB grade internet, phone, cable and a variety of other products
- Active with customer follow up and communication in a high call volume setting.
Retention Agent
Dish Network
08.2018 - 10.2019
- Retained customers by providing tailored solutions on case by case basis
- Produced needs-based information for customer on pricing, products and individual value
- Consistently exceeded sales and customer satisfaction quotas
- Promoted to Account Executive within five months of start date
- Certified platinum with 5% of my peers on first month
- Averaged over 70% save rate with a 40% commitment rate to 24 month renewals
- Knowledgeable on internet, cable and home phone services.
Sales Agent/Finance Manager
Schomp MINI
03.2017 - 08.2018
- Assisted customers by finding the right vehicle and accompanying financial products to best fit their lifestyle and budget
- Practiced A to Z sales structure to ensure a fluid process
- Worked with banks and credit unions to approve loans and verify credit information
- Maintained long lasting client relations with repeat business
- Averaged a per vehicle revenue of $2,500 in back end products and held the highest PVR for the store for 7 consecutive months
- Held training groups for newer sales reps and participated regularly in round tables sharing our best practices.
Education
High school graduate -
SILICON VALLEY FLEX ACADEMY
Morgan Hill, CA01.2013
Skills
- Finance Manager certified for both Schomp Mini and Autonation
- Able to communicate a clear and strategic sales agenda to drive profit and efficiency
- Platinum sales certified for Dish Network
- Consistently arrives on time ready to work
- High sales results through active listening, probing questions and tailored solutions
- Level understanding of CRM’s such as Salesforce, Dealerforce, Blackbird, Dealersocket and Pike13
- Extensive comprehension of personal finances, credit reports, auto loans and applications
- Ability to quickly adapt and perform in new industries
Timeline
Office Manager
Aqua-Tots Swim Schools
03.2024 - Current
Sales Associate
Groove Ford
03.2023 - 02.2024
Sales Consultant
Larry Miller Nissan
03.2022 - 03.2023
Loan Specialist
AUTOPAY
03.2021 - 03.2022
Retention Agent
Comcast Business
10.2019 - 03.2021
Retention Agent
Dish Network
08.2018 - 10.2019
Sales Agent/Finance Manager
Schomp MINI
03.2017 - 08.2018
High school graduate -
SILICON VALLEY FLEX ACADEMY
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