IT Engineer
- Provided technical support to faculty and staff members, resolving hardware and software issues.
- Assisted in managing computer labs and ensuring they are equipped with up-to-date software.
- Collaborated with the IT team to plan and execute IT-related events and workshops.
- Conducted software installations and updates on university-owned devices.
- Maintained inventory records for computer equipment and peripherals.
PROJECTS
- Created and hosted a dynamic website for an NGO (non governmental organization) called “saving vulnerable adults”.
- Understudying and remodeling the building network architecture, network cabling flow, material quantification, project plan and LAN based on building plan.
- Implemented a network security project as part of the master's program, enhancing the organization's cybersecurity posture.
- Collaborated with a team to set up and manage a virtual help desk for a nonprofit organization, improving user support efficiency.