Summary
Skills
Work History
Education
Overview
OfficeManager
Lazarus Mavis

Lazarus Mavis

Property Manager
Gaston,OR

Summary

Experienced Property Manager with a current three-year track record overseeing senior and disability-focused affordable housing communities.(Elderly Bond/LIHTC) Three years of successful transportation brokerage account management/operations and a decade in technical and professional office roles. Recognized for cultivating strong client, coworker, and customer relationships. Skillfully combines industry expertise, scheduling, marketing, and strategic management to drive sustainable and profitable business partnerships. Demonstrates excellent research and administrative skills, delivering concise and impactful knowledge transfer. Effective collaborator in both independent and team settings, excelling in oral and written communication to elevate engagement.

Skills

Project Managementundefined

Work History

Property Manager

Income Property Management
Beaverton , OR
04.2023 - Current
  • Managing a multifamily 44-unit affordable housing low rise building (LIHTC)
  • Maintain positive relationships with residents, addressing their concerns, inquiries, and needs
  • Handle tenant complaints, disputes, and conflict resolution in a professional and empathetic manner
  • Coordinate move-in and move-out procedures, including inspections and security deposit refunds
  • Screen rental applications, conduct background checks, and verify income eligibility
  • Prepare lease agreements, ensure compliance with housing regulations, and explain lease terms to tenants
  • Collect rent payments, track delinquencies, and implement appropriate rent increase procedures in accordance with regulations
  • Oversee regular maintenance and repair activities, ensuring that the property is safe and well-maintained
  • Coordinated and supervised maintenance staff or contractors for repairs and improvements
  • Perform routine property inspections to identify issues and ensure compliance with health and safety standards
  • Stay up-to-date with local, state, and federal housing regulations, including fair housing laws and affordable housing program requirements
  • Ensure property operations adhere to all affordable housing program guidelines and reporting obligations
  • Completed final move-out walk-throughs with tenants to identify required repairs
  • Introduced prospective tenants to types of units available and performed tours of premises
  • Developed and implemented marketing strategies to increase occupancy rates
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant
  • Completed annual rent calculations using housing database software
  • Conducted regular inspections of both interior and exterior of properties for damage
  • Collected and maintained careful records of rental payments and payment dates

Site Administrator

Viridian Management
Portland , OR
01.2020 - 01.2022
  • Oversaw all daily office operations and equipment maintenance.
  • Maintain accurate records, documentation, and reports for audits and inspections., for a multifamily 120-unit low rise federal building
  • Onsite 24 hours contact for emergency maintenance and vendor contact
  • Identified community resources and networked with local officials to coordinate.
  • Collect payments and rents from tenants, budget and process finances weekly and monthly for operations
  • Managed staff of 12 people, operating in different service processes (Kitchen, Housekeeping, Maintenance)
  • Improved occupancy from 59% to 97%
  • Processed Move In / recertification paperwork and maintained compliance with county, state and federal requirements
  • HUD/Elderly Bond and LIHTC Experience
  • Experience with Yardi, Maintenance IQ, Tenant Tech, Kissflow.

Operations Manager

VIRTUOUS DISPATCH
Tullahoma , TN
01.2017 - 01.2020
  • Contributed to establishing a distributed team comprising six members, entrusted with the seamless execution of shipping and logistic strategies encompassing diverse Less-Than-Truckload (LTL) and intermodal freight services
  • Oversaw internal reorganization initiatives that elevated the company’s profile as a stand-alone startup E.g., spreadsheet development, increased O/O profits by 25%
  • Partnered with internal teams to ensure business developments meet timeline and compliance requirements
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Represented carriers in contract and fee negotiations
  • Processed analytics reports on Dept of Transportation heavy traffic lane research and violations
  • Managed multiple authorized motor carriers and dispatchers successfully.

Technical Advisor / Senior Technical Consultant

Xerox Corporation
Portland , OR
01.2016 - 01.2017
  • Addressed extreme customer service issues and provided Tier II advanced support
  • Monitored technology infrastructure against core standards to provide technical assessment and advisory services.
  • Senior advisor for customer satisfaction concerns
  • Served as primary point of contact for triaging technical issues.
  • Provided technical support training
  • Received multiple employee of the month commendations for efficiency and professionalism.

Technical Advisor / Order Processing Specialist

Vesta Corporation
Portland , OR
01.2014 - 01.2016
  • Inbound call center payment processor and customer service representative for cell-phone services
  • Optimized customer experience by serving as the main point of contact for requests and questions
  • Senior advisor for customer satisfaction concerns
  • Received commendations for quality and expedient service.

Education

High School Diploma -

Hillsboro Highschool
Hillsboro, OR
05.2001 -

Overview

10
10
years of professional experience
Lazarus MavisProperty Manager