Summary
Overview
Work History
Education
Skills
Timeline
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Lazavier Marsh

Seattle,WA

Summary

With a proven track record at Gate Gourmet, I excel in recipe and menu development, enhancing food quality while fostering team unity. My strategic planning and operations management skills have significantly reduced waste, boosting profitability. I'm known for innovative culinary creations and a commitment to food safety, driving customer satisfaction and operational efficiency.

Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision, and campaign enhancement. Prepared to bring 5 ]+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.

Overview

19
19
years of professional experience

Work History

Chef

Gate Gourmet
03.2024 - 08.2024
  • Maintained well-organized mise en place to keep work consistent.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Developed innovative recipes, attracting new clientele and increasing overall sales.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
  • Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
  • Enhanced dining experience by crafting innovative menu items tailored to seasonal ingredients.
  • Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.
  • Spearheaded series of cooking workshops for community, building brand loyalty and engaging with wider audience.

Executive Chef

Hyatt House
03.2023 - 01.2024
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
  • Maximized profitability by effectively managing food costs through portion control and minimizing waste.
  • Designed seasonal menus showcasing fresh local ingredients, supporting sustainable agriculture practices within the community.
  • Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
  • Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
  • Oversaw business operations, inventory control, and customer service for restaurant.
  • Collaborated with other Executive Chefs within the company network to share best practices and develop new menu items that showcased each property''s unique offerings.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
  • Coordinated employee schedules and developed staff teams to boost productivity.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
  • Improved employee retention rates through focused coaching and performance evaluations for career growth opportunities.
  • Developed and implemented waste reduction program, significantly lowering operational costs.

Marketing Manager

Exhale Theparry LLc
09.2017 - 04.2022
  • Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
  • Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
  • Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
  • Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
  • Optimized website content for improved search engine rankings and increased web traffic.
  • Increased brand awareness by developing and implementing strategic marketing campaigns.
  • Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.

Lead Wok Cook

P.F. Chang's Bistro
08.2013 - 10.2017
  • Conducted regular equipment maintenance, preventing unexpected downtime.
  • Promoted positive teamwork within the kitchen through clear communication and collaboration on shared tasks.
  • Adapted quickly to high-volume periods, maintaining composure and delivering consistent quality.
  • Assisted in menu planning to incorporate seasonal ingredients and offer new flavors.
  • Trained new cooks on proper wok techniques and safety protocols, improving team performance.
  • Chopped vegetables and cut meat to prepare for dinner hour.
  • Fostered positive team environment, leading to increased productivity and morale.
  • Spearheaded kitchen efficiency initiative that cut down meal preparation times without compromising quality.
  • Mastered various cooking techniques to offer diverse menu and cater to dietary restrictions.
  • Participated in food festivals to showcase restaurant's cuisine, attracting broader customer base.
  • Ensured compliance with health and safety standards, passing all inspections with high marks.
  • Maintained cleanliness and organization in kitchen, ensuring safe working environment.
  • Collaborated with kitchen staff to streamline food preparation processes, reducing wait times for customers.
  • Managed inventory efficiently, reducing waste and ensuring freshness of ingredients.
  • Enhanced customer satisfaction by preparing delicious and visually appealing wok dishes in a timely manner.
  • Resolved customer complaints with professionalism, ensuring positive dining experience.

Janitorial Supervisor

Wiregrass Commons Mall
02.2010 - 03.2013
  • Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
  • Increased client satisfaction through diligent attention to detail in maintaining clean, sanitary environments across various facilities.
  • Boosted operational efficiency, reallocating resources to areas with higher demand and adjusting cleaning frequencies based on usage patterns.
  • Enhanced staff performance by conducting regular training sessions on proper cleaning techniques and safety measures.
  • Ensured all staff were up-to-date with latest cleaning techniques and safety protocols, conducting regular workshops and training sessions.
  • Reduced the number of workplace accidents by ensuring all team members adhered to safety guidelines at all times.
  • Implemented feedback system for staff and clients, leveraging insights to improve service delivery.
  • Streamlined inventory management to prevent overstocking and reduce costs, maintaining adequate supply of cleaning materials and equipment.
  • Reduced environmental impact by integrating eco-friendly cleaning products and methods.
  • Spearheaded green initiatives aimed at reducing environmental impact through the use of eco-friendly cleaning products and waste reduction strategies.
  • Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.

Lead /Cashier Supervisor

K-Mart Store
09.2005 - 02.2013
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Processed both cash and card purchases and returns.
  • Led cashiers and associates in providing thoughtful customer service.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Educated employees on register use, merchandising, and customer service.
  • Maintained stock to meet expected customer demand.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Managed high volume sales periods effectively, ensuring prompt service during peak hours.
  • Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
  • Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations.
  • Streamlined the checkout process for faster service, leading to increased customer loyalty.

Education

High School Diploma -

Dothan High School
Dothan, AL
06-2007

Skills

  • Recipe development
  • Menu development
  • Food quality
  • Kitchen equipment operation and maintenance
  • Food safety and sanitation
  • Customer service
  • Pasta making
  • Recipes and menu planning
  • Sauce preparation
  • Decision-making
  • Team building
  • Training and mentoring
  • Strategic planning
  • Operations management
  • Employee motivation
  • Processes and procedures
  • Inventory control
  • Staff development

Timeline

Chef

Gate Gourmet
03.2024 - 08.2024

Executive Chef

Hyatt House
03.2023 - 01.2024

Marketing Manager

Exhale Theparry LLc
09.2017 - 04.2022

Lead Wok Cook

P.F. Chang's Bistro
08.2013 - 10.2017

Janitorial Supervisor

Wiregrass Commons Mall
02.2010 - 03.2013

Lead /Cashier Supervisor

K-Mart Store
09.2005 - 02.2013

High School Diploma -

Dothan High School

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Lazavier Marsh