Lazonia Starks

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
• Revitalized APBS area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
• Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
• Mentored newly hired employees on APBS equipment and scanning and developed training manual for all APBS to use for reference purposes
• Identified individual employee's unique work styles and adapted management methods
• Developed training, task and process guidelines and communicated clear and concise directions to employees
• Prepared and managed work schedules, vacation and sick time accurately on a weekly basis
• Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention
• Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed
• Conducted scheduled and impromptu evaluations to assess work performance
• Monitored employee performance and provided coaching and constructive guidance to address areas of concern
• Worked with management team to implement proper division of responsibilities
• Evaluated employees' strengths and assigned tasks based upon experience and training.

• Used automated mail processing equipment to sort and collate mail
• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Maintained excellent attendance record, consistently arriving to work on time.

• Physically restrained prisoners during prisoner altercations using leverage holds and legal force
• Transported prisoners throughout facility and off-site to medical appointments and court appearances
• Took custody of prisoners from arresting officers to begin processing into detention facility
• Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety
• Regularly conducted security and sanitation checks
• Attended to feeding, housing and physical well-being of inmates
• Wrote daily reports and maintained logs of inmate activities and behaviors
• Conducted physical searches of prisoners and premises in search of weapons and contraband
• Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures
• Made rounds at specified intervals and conducted head counts and roll calls
• Built solid relationships with staff and residents to keep institution safe and secure
• Created and maintained arrest files on all inmates processed through jail
• Investigated attempted escapes and conducted searches for escaped inmates.

• Led shift briefings to inform officers of important considerations such as properties to check and individuals of note in local areas
• Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases
• Accompanied Officers during shifts to evaluate performance and resolve any incorrect behaviors
• Monitored alarms and security cameras and responded to issues
• Mediated domestic-related disturbances and protected victims from harm
• Investigated stolen property cases and performed searched of residents and property.

• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
• Maintained excellent attendance record, consistently arriving to work on time
• Kept detailed records of evidence and evidence storage inventories, double-checked procedures and monitored access to prevent unauthorized handling.

• Directed incoming calls to internal personnel and departments, routing to best-qualified department
• Managed 6 line switchboard system for busy Fire, EMS, and Police Emergency
• Received incoming calls and paged individuals and departments over PA system
• Attended safety training meetings to learn procedures for handling medical and fire emergency calls
• Connected callers with appropriate professional, department or business
• Supported customers by managing 20 plus calls per day efficiently while maintaining professionalism and upbeat tone
• Maintained up-to-date knowledge of emergency call procedures
• Performed clerical work such as sorting mail, restocking supplies and typing documents
• Answered calls on [Number] ring and engaged customers with friendly, professional demeanor
• Created and maintained company phone directory with current extensions and staff information
• Followed standards and procedures to maintain safe work environment
• Accurately read, understood, and carried out written instructions
• Assessed facilities to determine capacity and needs for telecommunications systems.

• Maintained tidy, organized and safe work area to comply with cleanliness standards.
• Regularly reviewed invoices and double-checked orders.
• Unloaded pallets and deliveries and organized products in warehouse.
• Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
• Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
• Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
• Properly labeled and stored goods in safe area to provide identification and avoid losses.
• Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Maintained accurate inventory records through diligent data entry, updating, and filing.
• Increased warehouse productivity by training new staff members on Receiving Clerk duties and best practices.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Handled day-to-day shipping and receiving overseeing more than Number packages per day.

.Using SAP to take in packages delivered by FED-X, UPS, and other carriers for Automotive parts.