Summary
Overview
Work History
Education
Skills
Accomplishments
Birthplace
Residence
Hobbies and Interests
Timeline
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L.D. Stutes

L.D. Stutes

Longwood,FL

Summary

Dynamic Professional with over 35 years of Sales, Administration and Management in various technologies at multiple levels. Experiences include business start-ups and other industries as well. Confident self-starter employing creative revenue generating, administrative and management techniques. Very organized and detail conscious. Dedicated and adaptable individual with strong interpersonal skills, and excellent management capacity. Enthusiastic and creative achiever offering outstanding growth potential in any capacity. Goal-oriented manager with distinguished experience technology industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales Leader offering exceptional record of achievement over my career. Strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

43
43
years of professional experience

Work History

Global Sales Director - OEM & Custom Services

CM Labs Simulations
04.2024 - 06.2024
  • Responsible for increasing business with existing OEMS, and development of new OEM relationships
  • Development and sales of custom design simulation projects
  • Additionally responsible to hire and train personnel for sales and support of aftermarket products and support plans.
  • Conducted comprehensive market research for informed decision-making and strategic planning.
  • Forged strong relationships with internal stakeholders across departments to ensure alignment of goals.
  • Developed key account relationships, resulting in long-term customer loyalty and repeat business.
  • Collaborated with cross-functional teams to develop effective product launch strategies, accelerating market penetration.

Sales Director - North America

CM Labs Simulations
06.2019 - 04.2024
  • Responsible for continued sales growth in the North American market
  • Overseeing of sales staff, demonstration team, and BDR team growth
  • Accomplished duties successfully with growth during CV19 and forward
  • Continued growth in this role ultimately resulting in 191% revenue increase in the NA market.
  • Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
  • Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
  • Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
  • Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
  • Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.
  • Hired, trained and built high-performing team of sales representatives.
  • Boosted profits through effective supervision of entire sales department.
  • Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
  • Implemented territory management strategies that optimized sales coverage while minimizing travel expenses for field representatives.
  • Exceeded sales goals through effective time management and resource allocations.
  • Increased average deal size by upselling additional products and services to existing clients.
  • Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
  • Coordinated sales team participation in trade shows and expos, ensuring that staff were well-prepared for presentations and demonstrations.
  • Expanded market presence through targeted prospecting efforts, leading to increased brand awareness and new business opportunities.

Account Manager – North America

CM Labs Simulations
05.2016 - 06.2019
  • Sole account manager for North America; responsible for direct sales & growth of Vortex Simulator placements to the North American market
  • Increased overall company revenues by 82%.

Vice President of Sales & Marketing

NACB Group, Inc.
08.2010 - 05.2016
  • Overseeing of complete sales staff and sales & marketing operations of training courses and products in multiple regional locations for the crane and heavy lifting industry
  • Duties included the successful development of a vibrant crane training simulator sales division that helped result in the consistent monthly quota attainment ranging from 114% - 212%.
  • Increased sales revenue by developing and implementing innovative sales strategies.
  • Enhanced customer satisfaction through fostering strong relationships and providing exceptional service.
  • Expanded market share with aggressive prospecting and strategic partnerships.
  • Improved profitability by optimizing pricing strategies and cost controls.
  • Led a high-performing sales team, providing coaching, mentoring, and performance management.
  • Delivered consistent annual growth by executing effective sales plans and promotions.
  • Championed process improvement initiatives, streamlining workflows for enhanced efficiency within the sales department.
  • Developed tailored solutions for clients, increasing customer retention rates.
  • Secured key accounts with targeted presentations, strengthening brand reputation amongst industry leaders.
  • Navigated complex negotiations to secure favorable contracts for long-term success.
  • Launched successful marketing campaigns that generated leads and heightened brand awareness.
  • Cultivated a culture of excellence within the sales team by setting clear expectations and prioritizing professional development opportunities.
  • Directed trade show participation efforts for maximum exposure and lead generation.
  • Managed budgets effectively to allocate resources towards high-impact initiatives.

Vice President

Ameritek Office Solutions, Inc. / PageSource One, Inc.
04.2001 - 08.2010
  • Overseeing of complete B2B sales staff and sales operations, and complete overseeing of the support staff of Ameritek Office Solution’s operation
  • This included Shipping, Receiving, Warehouse and Inventory Control, Dispatching of Field Engineers, Field Engineer’s Parts Restocking, Field Support, Client Interactions, Maintenance Sales and Administration, Aftermarket Supply Sales and Administration, and Production and Activity Reporting
  • Implemental in the development of sister company, PageSource One, Inc., and developing Printing Fleet Management business model and EHR/EMR (Electronic Medical Records) Software sales, which operates successfully.
  • Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
  • Established performance goals for department and provided methods for reaching milestones.
  • Established performance goals for department and outlined processes for achievement.

e-Business Sales Director – Southeast Region

Verio, Inc.
09.2000 - 04.2001
  • Recruited & Managed a VST (Verio Sales Team) of 17 individuals
  • Responsible for daily execution of tactics by team
  • Originated and developed new business with portfolio of accounts, and from established relationships
  • Focused on relationship building with customers, and retention of revenues from acquired base of customers
  • Ensured proper qualification of sales leads/opportunities and provided high quality opportunity reporting to upper management during all phases of the sales cycle
  • Identified customer requirements that may necessitate customized and complex solutions using a wide variety of eBusiness services and products
  • Provided professional and comprehensive account management of customer accounts
  • Effectively managed customer expectations regarding service features, delivery and implementation while providing in-depth knowledge of product strategy and company sales objectives
  • Provided oversight and appropriate level of intervention with service delivery to promote customer satisfaction
  • Regularly submitted accurate sales forecasts and ensured a robust pipeline was maintained
  • Ensured timely compliance with all management reporting requirements and adherence to company policies
  • Oversaw the identification and pursuit of strategic business opportunities, partnerships and relationships for technology enhancements, vendor relationships, distribution and alliance partnerships in Florida territory
  • Identified, created and managed business relationships with select companies in targeted vertical markets to develop solutions and/or created complementary products/services
  • Provided direction in the planning, designing, due diligence and implementation of strategic business sales objectives.
  • Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
  • Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
  • Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
  • Hired, trained and built high-performing team of sales representatives.
  • Boosted profits through effective supervision of entire sales department.

President

Ameritek Orlando, Inc.
05.1986 - 09.2000
  • Assumed complete authority of company wide operations
  • Reporting to Chairman of the Board
  • Company has become an Authorized Dealer for Konica Corporation, making us a dual-line dealer in the Document Management business
  • Our revenue streams are derived from: Computer Network System’s Integration via Hewlett-Packard, Compaq, Cisco, Novell, Microsoft, and Citrix, as well as Konica and Ricoh reprographic and facsimile equipment and document management solutions.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.
  • Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
  • Established innovative policies to improve organizational performance and increase customer satisfaction.
  • Reduced operational costs through strategic cost management initiatives.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Facilitated communication between departmental teams and stakeholders to build consensus.
  • Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
  • Led operational team in development, rollout, and management of new product lines.
  • Influenced key stakeholders through effective communication strategies that garnered support for critical projects.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Cultivated company-wide culture of innovation and collaboration.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.

Manager

Stephens
03.1984 - 05.1986
  • Responsible for opening and closing the store
  • Responsible for arranging and overseeing the scheduling of staff for different shifts
  • Responsible for increasing sales.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.

Assistant Office Manager

Xerographics, Inc.
06.1982 - 12.1983
  • Duties included data entry from sales figures, working with inventory control, assisting in miscellaneous office duties and filing.

Draftsman

James Hancock - Architect
10.1981 - 06.1982
  • Responsibility of drafting architect’s designs for approval and submittal.
  • Calculated dimensions and allowances with accurate precision for project specifications.
  • Collaborated with engineers and architects for accurate design development and project execution.
  • Enhanced project accuracy by performing thorough quality control checks on all drafts before submission.
  • Developed detailed, high-quality construction documents to facilitate seamless project implementation.
  • Demonstrated adaptability by working on diverse projects ranging from residential buildings to large-scale commercial developments.
  • Produced sketches and diagrams to illustrate design concepts.
  • Interpreted drawing markups and implemented drawing revisions provided by engineers.
  • Generated accurate technical drawings for various projects.
  • Developed and revised diagrams to accurately reflect design changes.

Education

Skills

  • Management of People - I am strong in the area of developing relationships with employees and developing them as an intricate part of a team concept and increasing productivity standards
  • Work Philosophy - I have a strong work ethic I firmly believe that I, as well as employees, should be committed to task completion I work extremely hard at developing this attitude throughout entire divisions
  • Revenue Avenues - I am a strong believer in seeking new and more creative ways of revenue generation In management, I feel that there is generally always an avenue of some sort to grow a company by generating more revenue by other than the obvious means, shifting paradigms I am very creative in this area
  • Organization Skills - I am a strong and firm believer in staying organized for task completion I have a dogged determination to know where we are at in any given task or project at hand I believe that you must be organized to be effectively productive This is key and crucial to my management style and approach
  • Communication Skills - Strong presentation skills and technical knowledge in technology sales and related industries Ability to work with executive level prospects and customers Excellent written, verbal and presentation skills Problem solving ability, including ability to manage multiple priorities Motivated self-starter with strong communications and teamwork skills Ability to communicate with customers to identify business and IT issues and discuss how to solve them with designing solutions for customers with support of SE Able to develop relationships within given vertical to maximize company's reach
  • Software Knowledge - I am knowledgeable in many different software applications from a functional standpoint I have learned through integration and experimentation I have a working knowledge of all Microsoft Office Applications Excellent PC application knowledge Able to effectively use CRM system and manage accounts
  • Micro-Computer Knowledge - Computer industry experience; I have a thorough knowledge of IBM/Clone personal computers and PC operations
  • Sales - I am knowledgeable of the techniques needed and used in the Sales & Closing Processes and have used them extensively & very successfully
  • Cross-cultural communication
  • Pricing strategy
  • Budget Development
  • Sales Techniques
  • Sales Pipeline Management
  • Negotiation
  • Salesforce proficiency
  • Pricing policies
  • Pipeline Management
  • Revenue Growth
  • Customer Engagement
  • Territory Management
  • Negotiation expertise
  • Sales process optimization
  • Industry Networking
  • Operations Management
  • Bid Request Management
  • Competitor Analysis
  • Customer Billing
  • New Business Development
  • Contract Management
  • Sales Reporting
  • Brand Development
  • Sales Targeting
  • Strategic Planning
  • Account Management
  • Customer Service
  • Aftermarket Sales
  • Customer Portfolio Management
  • New Hire Onboarding
  • Business Needs Assessment
  • Sales Tracking
  • Written Communication
  • Relationship Building
  • Teamwork and Collaboration
  • Staff Supervision
  • Account Servicing
  • Interpersonal Skills
  • Database Management
  • Sales process
  • Self Motivation
  • Excellent Communication
  • Closing Techniques
  • Adaptability and Flexibility
  • Solution selling
  • Extensive personal network
  • Time management abilities
  • Sales Presentations
  • B to B sales
  • Review of contracts
  • Inventory Management
  • Client Base Retention
  • Problem-Solving
  • Effective Communication
  • Decision-Making
  • Budgeting and Expenditures
  • Business development and planning
  • Price Structuring
  • Vendor Management
  • Consultative Selling Techniques
  • Team Collaboration
  • Performance Evaluations
  • Analytical problem solver
  • Client Relationship Management
  • Document Management
  • Operating Procedures and Policies
  • Profitability Assessments
  • Change Management
  • Rapport and relationship building
  • Sales strategy
  • National account management
  • Strategic account development
  • Shipping and Receiving Oversight
  • Salesforce Software
  • Advertising Campaigns
  • Multitasking Abilities
  • Continuous Improvement
  • Sales Forecasting
  • Attention to Detail
  • Adaptability
  • Interpersonal Communication
  • Problem-solving aptitude
  • Team building

Accomplishments

  • Promotion at CM Labs to Global Sales Director – OEM and Custom Services.
  • Navigated a team during CV-19 to ensure continued sales and constant growth with a minimal 2- month downturn in business. Opened an office in North America during CV19 to ensure continued sales and installations during a period wherein Canadian staff couldn’t travel. Office continues to thrive and is a mainstay for the US based operations with a team of 11 people.
  • Soley increased revenues via simulation sales in North America by 82% during the first 3 years at CM Labs. Resulted in promotion to Sales Director for North America; with increased sale at 191%
  • Instrumental in increasing revenues at North American Crane Bureau by 120%.
  • Successfully engineered/managed the entire business relocation without degradation to service or operations while doing so.
  • Assumed Ameritek Sales Operations in 2001, revamping, bringing much higher success rates, and expanding, developing a sister company to assume a new business model.
  • Developed Central Florida Sales operations for Verio/NTT, and successfully assumed the State of Florida e-business Sales Management position while there.
  • Numerous promotions, ultimately leading to promotion to President of Ameritek Orlando, Inc. / A Multi-Million-dollar organization serving the commercial business technology needs of Central Florida.
  • Designed, deployed & managed the Ameritek Web Site
  • Successfully convinced Ricoh Corporation’s Peripheral Products Division, an International Manufacturer, into creating a training class for Dealers and Value-Added Resellers interested in being successfully, and factory trained at a Ricoh Regional Office.
  • Successfully implemented a Division of Ameritek Orlando, Inc. to allow the company to proceed into the capacity of a full Systems Integration and Document Management Company, including full operational standards and procedures.
  • Successfully expanded service capabilities and company operation policies and procedures to help generate a substantial increase in company-wide revenue from the support area of the business. This included expanding our service offerings and bringing technological advancements in hardware to reduce staff over-head.
  • Successfully managed 40 people in field serving capacities, enhancing our dominance in the marketplace by promoting customer interaction and lead programs.
  • Successfully increased Contract and Aftermarket revenues by 400%.
  • Successfully completed Telemarketing Training Courses, Multiple Service Management Training Courses, and Networking Technologies Sales Courses, in addition to many other seminars held in the area of Service Management, and Computer Networking.
  • Successfully completed a Novell Sales class, providing me with a Certification.
  • Received many promotions while at Ameritek Orlando, Inc., which has led to the Presidential Level.
  • Successfully reduced operating inventory by 50%.
  • Only Manager to ever receive a “Manager Exempt” - “Employee of the Month” award at Ameritek Orlando, Inc., at the request of numerous employees.
  • Won company-wide sales contest for highest revenue in one month.
  • Received promotion while at Stephens to Manager.
  • Held “Top-Salesperson” (highest sales numbers) numerous months while employed at Stephens.
  • Received promotion while at Xerographics to Office Assistant.
  • Competed in tennis at the collegiate level, obtaining a collegiate letter
  • Captain of high school level tennis team.

Birthplace

Santa Monica, California

Residence

Florida

Hobbies and Interests

Landscaping, golf, tennis, & biking

Timeline

Global Sales Director - OEM & Custom Services

CM Labs Simulations
04.2024 - 06.2024

Sales Director - North America

CM Labs Simulations
06.2019 - 04.2024

Account Manager – North America

CM Labs Simulations
05.2016 - 06.2019

Vice President of Sales & Marketing

NACB Group, Inc.
08.2010 - 05.2016

Vice President

Ameritek Office Solutions, Inc. / PageSource One, Inc.
04.2001 - 08.2010

e-Business Sales Director – Southeast Region

Verio, Inc.
09.2000 - 04.2001

President

Ameritek Orlando, Inc.
05.1986 - 09.2000

Manager

Stephens
03.1984 - 05.1986

Assistant Office Manager

Xerographics, Inc.
06.1982 - 12.1983

Draftsman

James Hancock - Architect
10.1981 - 06.1982

L.D. Stutes