Leslie De La Garza Gomez
Minneapolis,Minnesota
Summary
Enthusiastic and project-oriented Paralegal offering 8 years of experience in Personal Injury and Criminal law. Strong understanding of legal language and principles, research methods and court pleadings and processes. Demonstrated attention to detail and adherence to confidentiality and ethical requirements. Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills. Assistant with top skills in communication, critical thinking and active learning. Helps cases with professionally prepared legal documents and thorough research. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Paralegal Assistant
Metro Law Offices, Ltd
Minneapolis, MN
08.2016 - Current
- Reviewed legal documents for accuracy and completeness.
- Maintained files and organized case materials in accordance with office procedures.
- Attended court proceedings with attorneys as needed to interpret for spanish speaking clients
- Communicated effectively with individuals who had limited English proficiency about their rights and responsibilities under the law.
- Performed administrative tasks such as photocopying, faxing, scanning, and filing of documents.
- Answered phones, responded to emails, and addressed inquiries from clients professionally.
- Reviewed and organized documents related to personal injury cases.
- Prepared correspondence to clients, courts, insurance companies, and other parties involved in the case.
- Compiled evidence such as police reports, photographs, accident reconstruction reports.
- Monitored progress of pending cases through regular follow-up with appropriate agencies.
- Attended court proceedings with attorneys.
- Coordinated medical records requests from physicians and hospitals.
- Responded to client calls and inquiries to deliver applicable information.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Provided accurate and timely interpretation services for legal proceedings in both English and Spanish.
- Researched complex legal terminology relevant to specific cases when needed.
- Interpreted conversations between attorneys, clients, witnesses and other parties involved in the legal process.
- Translated verbal statements into written documents accurately and promptly.
- Assisted attorneys, court personnel, witnesses, clients and other parties in communicating effectively during litigation.
- Used in-depth knowledge of legal precedents to analyze probable outcomes of cases.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
Assistant
Healthcare Chiropractic Center
Minneapolis, Minnesota
07.2015 - 07.2016
- Organized supplies needed for each appointment such as linens, oils, lotions.
- Provided therapeutic massage services to clients, including Swedish, deep tissue, and sports massage techniques.
- Troubleshooted minor technical issues that arose during appointments such as malfunctioning equipment.
- Developed marketing strategies aimed at increasing customer satisfaction levels through social media outlets.
- Communicated with clients regarding their preferences for pressure and technique during massage sessions.
- Maintained records of client treatments and progress using a computerized database system.
- Adhered to HIPPA guidelines when handling confidential patient information.
- Educated clients about the benefits of massage therapy and self-care practices for home use.
- Performed quality, therapeutic bodywork to meet clients' needs.
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
- Assisted patients with injury recovery as part of comprehensive physical therapy plans involving massaging affected muscles to improve mobility and reduce pain.
- Cleaned table and space between appointments to protect client health.
- Provided support to the chiropractor with patient care needs.
- Assisted with administrative tasks such as filing, faxing, scanning documents and mailing letters.
- Verified insurance coverage for treatments.
- Greeted patients and collected patient information.
- Organized patient files and maintained accurate records.
- Provided excellent customer service to ensure satisfaction of all clients.
- Transported patients to other areas of the clinic when necessary.
- Handled billing inquiries from patients or insurance companies.
- Prepared treatment rooms before patients arrived for their appointment.
- Kept current on all HIPAA regulations related to patient privacy rights.
- Answered phones, scheduled appointments and managed calendars.
- Assisted with referrals and prepared medical records for patients.
- Maintained confidentiality of records relating to clients' treatment
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Completed and safeguarded medical records, securing patient information to maintain confidentiality.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Communicated with patients with compassion while keeping medical information private.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Cleaning Crew Member
Radisson Blue Hotel
Minneapolis, Minnesota
01.2015 - 07.2015
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Swept and mopped floors in public areas.
- Swept, mopped and sanitized wooden and tile floors.
- Cleaned windows, door frames, and sills.
- Vacuumed carpets, furniture, and upholstery.
- Emptied trash cans and replaced liners.
- Dusted furniture, fixtures, and other surfaces.
- Provided excellent customer service when interacting with customers or colleagues.
- Stocked restrooms with paper products and soap dispensers.
- Labeled and properly stored chemicals, equipment and cleaning products.
- Spot-cleaned glass surfaces and windows with cleaning solutions.
- Maintained janitorial closets in a clean, organized manner.
- Replenished cleaning supplies such as toilet paper rolls and paper towels as needed.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Sanitized frequented areas and equipment using approved supplies.
- Followed company uniform, performance and security policies with every job.
Education
High School Diploma -
Escuela Preparatoria Juan Jose De La Garza
Matamoros, Tamaulipas, Mexico07-2011
Middle School -
Sec. Gen. No. 1 “Lic. Y Gral. J.J. De La Garza"
Matamoros, Tamaulipas, Mexico07-2006
Middle School -
Stell Middle School
Brownsville, Texas07-2005
Elementary -
Garden Park Elementary School
Brownsville, Texas07-2001
Some College (No Degree) - Environmental Technology
Universidad Abierta Y A Distancia De Mexico
Mexico 07.2018 - Current
Some College (No Degree) - Industrial Engineering
Universidad Valle De Mexico
Matamoros, Tamaulipas, MexicoSkills
- File Organization
- Client Communication
- Office Management
- Advanced Word Processing
- Data Management
- Microsoft Office
- Fast Learner
- Transcription
- Document Preparation
- Interviewing Clients
- Client Support
- Confidentiality
- Troubleshooting Complex Problems
- Administrative Assistance
- Client Service and Support
Languages
English
Native/ Bilingual
Spanish
Professional
Affiliations
PreparatoriaDistanciaAbierta
- Play Guitar
- Play video games
- Writing poetry
- Singing
- Drawing and painting
- woodburning
- Fixing electronics
- Building
Timeline
Some College (No Degree) - Environmental Technology
Universidad Abierta Y A Distancia De Mexico
07.2018 - Current
Paralegal Assistant
Metro Law Offices, Ltd
08.2016 - Current
Assistant
Healthcare Chiropractic Center
07.2015 - 07.2016
Cleaning Crew Member
Radisson Blue Hotel
01.2015 - 07.2015
High School Diploma -
Escuela Preparatoria Juan Jose De La Garza
Middle School -
Sec. Gen. No. 1 “Lic. Y Gral. J.J. De La Garza"
Middle School -
Stell Middle School
Elementary -
Garden Park Elementary School
Some College (No Degree) - Industrial Engineering
Universidad Valle De Mexico
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