Leo Radford
Cypress,TX
Summary
Dynamic Sales Agent with a proven track record at EXp Realty, LLC, excelling in client relations and sales presentations. Leveraged customer assistance and networking to expand client base and secure long-term partnerships, significantly enhancing customer satisfaction and sales outcomes. Demonstrates resilience under pressure, mastering both technical support and sales training to meet and exceed targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Agent
EXp Realty, LLC
04.2021 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
Education
Bachelor of Science - Administrative Management Systems
Texas Southern University
Houston08.1994
Master of Science - Educational Leadership
Prairie View A&M University
Prairie View, TX05.2003
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Resilience Under Pressure
- Sales Presentations
- Networking
Affiliations
- Texas Realtors
- Houston Association of Realtors (HAR)
- National Association of Realtors
Certification
- Licensed Sales Agent - 06/30/25
- Microsoft Office Specialist
- IC3 Digital Literacy Certification
Timeline
Sales Agent
EXp Realty, LLC
04.2021 - Current
Bachelor of Science - Administrative Management Systems
Texas Southern University
Master of Science - Educational Leadership
Prairie View A&M University
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