Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Le Kim Lien

Ho Chi Minh City,Vietnam

Summary

Results-driven operations executive with 13+ years of proven success leading large-scale manufacturing operations in Vietnam's dynamic business environment. Currently serving as Senior Director at JLL, managing 93 FTEs and >600 contingent workers while delivering exceptional financial performance ($8.3M in project wins, $5.3M annual client funding) and maintaining 100% operational continuity. Achieved top APAC regional performance with 4.9/5.0 client satisfaction scores and 93% employee engagement. Bilingual leader with deep expertise in Vietnamese business administration, compliance management, and cross-functional team leadership across engineering & operation, EHS, finance, commercial and project. Demonstrated ability to navigate complex regulatory landscapes while driving strategic growth initiatives and fostering high-performance cultures in multinational environments.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Senior Director, Account Management

JONES LANG LASALLE VIETNAM
01.2012 - Current
  • Manufacturing Operations Leadership – Semiconductor Facility
  • Orchestrated comprehensive operations for 1M sqft manufacturing facility, directing 93 FTEs and >600 contingent workers across functional departments including Engineering & Operation, EHS, Finance, HR, Commercial and Project Management.
  • Delivered exceptional financial performance generating $8.3M in on-demand project wins (2024) and securing $5.3M annual client funding through operational excellence initiatives.
  • Achieved industry-leading operational continuity maintaining zero interruption in production (ITP) and zero interruption in service (ITS) for 13 consecutive years.
  • Elevated client satisfaction to 4.9/5.0 exceeding target metrics through strategic relationship management and result-oriented service delivery.
  • Cultivated high-performance culture achieving 93% employee engagement score and earning Best Site Award for top APAC regional performance.
  • Ensured regulatory compliance across all functions, including Labor, Environmental Health & Safety categories while maintaining adherence to local laws and global manufacturing policies.
  • Optimized operational costs through strategic sourcing, vendor negotiations, and implementation of alternative engineering solutions.
  • Day-to-day business looks like:
  • Build and maintain strategic relationships with key client stakeholders, including plant managers, facilities directors, and C-suite executives
  • Oversee comprehensive facility operations including maintenance, utilities management, environmental compliance, and safety protocols
  • Lead budget development and financial management for the manufacturing site, ensuring cost optimization and value delivery
  • Coordinate cross-functional teams including engineering, maintenance, security, and vendor management to ensure seamless operations
  • Develop and implement strategic initiatives focused on operational efficiency, sustainability, and workplace optimization
  • Monitor key performance indicators and provide regular reporting to client leadership on facility performance and improvement opportunities
  • Manage vendor relationships and oversee contract negotiations for critical manufacturing support services
  • Reference: JLL – APAC Regional Account Director

Procurement Manager/SEA Audit Team Lead

JOTUN PAINTS VIETNAM
01.2009 - 01.2012
  • Spearheaded regional procurement strategy managing $2M+ annual spend across raw materials, logistics, and equipment while ensuring supply chain continuity
  • Built high-performance procurement team through strategic recruitment, training, and development programs supporting company expansion goals
  • Executed quarterly vendor audits across Southeast Asia, implementing corporate guidelines and CSR compliance standards to mitigate supply chain risks
  • Delivered cost optimization projects managing key categories including $685K putty procurement and $700K metal packaging contracts
  • Reference: General Manager, Vietnam
  • SEA Regional Purchasing Manager

Procurement Manager

SCHLUMBERGER VIETNAM SERVICES
01.2004 - 01.2009
  • Managed complex supply agreements for multinational oil & gas operations, ensuring 100% on-time delivery performance with zero operational delays
  • Achieved substantial cost savings delivering $500K (2007) and $900K (2008) through strategic sourcing and vendor optimization initiatives
  • Developed comprehensive KPI framework for key suppliers including vendor rating systems, lead time optimization, and responsiveness metrics
  • Led high-value capital projects including $1.07M operation support equipment procurement and annual $1M logistics service contracts
  • Reference: General Manager, Vietnam and TMV Supply Chain Manager

Business Development Officer

EUROP CONTINENTS
01.2001 - 01.2003
  • Contact point in Vietnam of International Medical Equipment suppliers. Get update on new product, pricing and set up price list for Vietnam, Laos, Cambodia, Myanmar, and Singapore.
  • Contract and order preparation for winning project.
  • Follow up international project and tender
  • Present company proposal to local clients
  • Sustain business relationship with local clients for further business development

Business Development Officer

SYSTEM INTERLACE CO - Authorized Distributor of Agilent Technologies Test and Measurement Organization
01.1998 - 01.2000
  • Work on tender for all HP telecom project within Vietnam
  • Sales and service contract negotiation.
  • Service Quotation
  • HP VIP seminar and road show organizer
  • Handle import – re-export process
  • Key contact point to customer and supplier on commercial/bidding all matter.
  • Annual report to Ministry of Trade.

F&B Manager’s PA

HANOI DAEWOO HOTEL
01.1996 - 01.1998
  • Local and oversea purchase of materials, equipment, machines for operation of 05 restaurants
  • Corresponding report to Daewoo HQ on delivery/project progress
  • Recruitment of local F&B team of more 100HC.

Education

No Degree - Law for enterprise management

HCMC University of Law
Ho Chi Minh City, Vietnam
01.2021

Supply Chain Management

Bourton Group, UK
01.2006

Bachelor’s degree - undefined

Foreign Trade University
01.2000

Bachelor’s degree - undefined

Foreign Language Teacher University
01.1996

Skills

  • Effective leadership in discipline
  • Effective relationship cultivation
  • Constructive professional interactions
  • Results-driven approach
  • Proactive mindset
  • Commits to high-quality performance
  • Proficient in conveying information
  • Collaborative problem-solving expertise
  • Organizational leadership skills

Certification

  • May 2007: Bullet Proof for Manager
  • May 2010: Purchasing Academy
  • Mar 2011: Developing the leader within you
  • Jun – Dec 2014: Facility Management Professional
  • Sep 2015: Risk Management
  • Sep 2015: Building Operation Course
  • Jan 2017: Lean Six Sigma Yellow Belt Professional
  • Nov 2017: BRAVO (Jagger)
  • July 2022: Lean Six Sigma Green Belt Professional
  • Sep 2023: Account Management Essential
  • Nov 2023: Women Leadership

Timeline

Senior Director, Account Management

JONES LANG LASALLE VIETNAM
01.2012 - Current

Procurement Manager/SEA Audit Team Lead

JOTUN PAINTS VIETNAM
01.2009 - 01.2012

Procurement Manager

SCHLUMBERGER VIETNAM SERVICES
01.2004 - 01.2009

Business Development Officer

EUROP CONTINENTS
01.2001 - 01.2003

Business Development Officer

SYSTEM INTERLACE CO - Authorized Distributor of Agilent Technologies Test and Measurement Organization
01.1998 - 01.2000

F&B Manager’s PA

HANOI DAEWOO HOTEL
01.1996 - 01.1998

Supply Chain Management

Bourton Group, UK

Bachelor’s degree - undefined

Foreign Trade University

Bachelor’s degree - undefined

Foreign Language Teacher University

No Degree - Law for enterprise management

HCMC University of Law

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