Summary
Overview
Work History
Education
Skills
Timeline
Generic

Le Nguyen

Lynnwood,WA

Summary

Enthusiastic graduate student in Information Technology and Administrative Management, eager to learn and gain skills in racial equity and community engagement. Seeking an internship at Seattle Public Utilities to support the Environmental Justice and Service Equity team in advancing Race and Social Justice Initiative goals through hands-on experience and training.

Overview

5
5
years of professional experience

Work History

Founder and Managing Director

Spectrum Online Web LLC
03.2023 - 09.2023

Spectrum Online Web LLC business provides software related services, including web designing, digital marketing, and SEO service

The Managing Director’s liability is to execute the company strategy and implement daily business operations

  • Develops and initiates revenue growth strategies while leading the team to meet and exceed goals and objectives
  • Directed the execution of company strategy and daily operations, leading to increased revenue
  • Designed and implemented a comprehensive website campaign while organizing promotional campaigns to other merchants, resulting in heightened brand visibility and customer engagement.

Operational Manager

Bridgewater Logistics Group LLC
02.2021 - 09.2021

Bridgewater Logistics Group LLC provides logistic services from B2B and last mile, do outbound and inbound shipment, and handle 3pl e-commerce customers

Operational Manager - responsible for managing a team of shippers and drivers, organizing transportation needs for the organization’s product, collaborating with freight companies to plan deliveries and shipments

  • Managed recruitment and training process improvements that increased workforce efficiency and reduced delivery errors by 30%
  • Designed and implemented a performance compensation system by analyzing drivers’ weekly performance to organize and manage special incentives/bonuses for employees, ensuring the drivers efficiency and motivation to sustain a rapid performance improvement
  • The drivers’ productivity increased consistently to exceed 94 percent service level and generated monthly sales of $120 thousand.

Catering Service

Spectra At Green River College
09.2018 - 12.2018

Spectra is dedicated to giving customers the best food and a professional team for your dining experience as the sole caterer to Green River College.

A caterer's responsibility is to see the needs of the client are honored and that the event runs smoothly from beginning to ending.

● Collaborated with a service team to manage large-scale event setups, ensuring high levels of client satisfaction and operational excellence.

Education

Master of Science in Information Technology and Administrative Management -

Central Washington University
Ellensburg, WA
08.2024

Bachelor of Science in Business Administration -

Central Washington University
Ellensburg, WA
12.2022

Lean Six Sigma Yellow Belt Certification -

Central Washington University
Ellensburg, WA
12.2021

Associate in Arts, Business DTA/MRP -

Edmonds Community College
Lynnwood, WA
06.2020

Skills

  • HR Processes & Administration
  • Recruitment & Training
  • Performance Management
  • Strong Interpersonal & Communication skills
  • Team Collaboration & Leadership
  • Problem-solving
  • Adaptability & Customer Service
  • Proficient in Microsoft Office Suite
  • Schedule & Time Management

Timeline

Founder and Managing Director

Spectrum Online Web LLC
03.2023 - 09.2023

Operational Manager

Bridgewater Logistics Group LLC
02.2021 - 09.2021

Catering Service

Spectra At Green River College
09.2018 - 12.2018

Master of Science in Information Technology and Administrative Management -

Central Washington University

Bachelor of Science in Business Administration -

Central Washington University

Lean Six Sigma Yellow Belt Certification -

Central Washington University

Associate in Arts, Business DTA/MRP -

Edmonds Community College
Le Nguyen