Lea Lonsbury
Fenton,MI
Summary
Organized and dependable candidate with 30 years experience in customer service who is successful at managing multiple priorities with a positive attitude. Excellent time management, oral and written communication skills who is willing to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Certified Nursing Assistant
Maple Woods Manor
09.2005 - Current
- Provided exceptional customer service of high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Built rapport with patients and families, providing emotional support during difficult times.
- Supported needs of 10+ residents under long-term care.
Patient Care Technician
Ascension Genesys Hospital
12.2020 - 10.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Education
Associate of Applied Science - Business Administration And Management
Charles Stewart Mott Community College
Flint, MI05.2024
Skills
- Dedicated to providing quality customer service
- Highly motivated, enthusiastic team player
- Strong work ethic, dependable, responsible, reliable
- Outstanding attention to detail and organization
- Excellent oral and written communication
Timeline
Patient Care Technician
Ascension Genesys Hospital
12.2020 - 10.2021
Certified Nursing Assistant
Maple Woods Manor
09.2005 - Current
Associate of Applied Science - Business Administration And Management
Charles Stewart Mott Community College
Similar Profiles
Sally PetersenSally Petersen
Computer Support Specialist at Metropolitan Community College - Maple WoodsComputer Support Specialist at Metropolitan Community College - Maple Woods
Renee SpurlockRenee Spurlock
Administrator at The Manor At Salem WoodsAdministrator at The Manor At Salem Woods
Emma McCarthyEmma McCarthy
Assistant Manager at Maple Manor Swim ClubAssistant Manager at Maple Manor Swim Club