Lea Boggs
Overview
9
9
years of professional experience
Work History
Component Technician II
Our Blood Institute
02.2025 - Current
- Assisted in preparation and labeling of blood components for distribution.
- Collaborated with team members to improve workflow efficiency in component handling.
- Operated and maintained laboratory equipment for blood component processing.
Administrative Assistant
U.S Monitoring
06.2025 - 01.2026
- Assisted in the preparation of reports and presentations, maintaining high accuracy and attention to detail.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Call Center Supervisor
Advanced Call Center Technologies LLC
03.2024 - 06.2025
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Collaborated with management to refine operational processes, improving overall team productivity.
- Maintained open lines of communication between management and staff, fostering a transparent workplace culture that encouraged collaboration and innovation.
Insurance Producer
Farmers Insurance Company
10.2023 - 03.2024
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Educated clients on complex insurance concepts using clear language, increasing comprehension levels.
- Developed strong relationships with clients, fostering trust and loyalty for long-term business growth.
Team Member
Target
05.2020 - 10.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Server
E Lninos
08.2018 - 12.2019
- Trained and mentored new servers on menu knowledge and service protocols.
- Delivered exceptional customer service, ensuring guest satisfaction in fast-paced environment.
- Implemented feedback from guests to improve service delivery and operational effectiveness.
Team Member
SUBWAY®Restaurants
07.2017 - 08.2018
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Harrah High School
Harrah, OKSkills
- Problem Solving
- Attention to detail
- Adaptability
- Time management
- Critical thinking
- Documentation and recordkeeping
- Proofreading
Timeline
Administrative Assistant
U.S Monitoring
06.2025 - 01.2026
Component Technician II
Our Blood Institute
02.2025 - Current
Call Center Supervisor
Advanced Call Center Technologies LLC
03.2024 - 06.2025
Insurance Producer
Farmers Insurance Company
10.2023 - 03.2024
Team Member
Target
05.2020 - 10.2023
Server
E Lninos
08.2018 - 12.2019
Team Member
SUBWAY®Restaurants
07.2017 - 08.2018
High School Diploma -
Harrah High School