Proven leader in healthcare management, adept at optimizing staff schedules and reducing overtime by streamlining operations at Marthasway. Enhanced patient satisfaction through effective interdepartmental communication and conflict resolution. Skilled in health and safety protocols and staff training, ensuring high standards of care and operational efficiency.
Challenging Behaviors
Understanding Aggression in Individual with Dual Diagnosis
DDx: Crisis Supporting and Debriefing
DDx: Naming it
DDx: Intellectual Disability and Psychiatric Disorders
DDx: Autism Spectrum Disorder
Recognizing and Reporting Incidents
Professional vs Personal Boundaries
Person Centered Practices
Inclusion: Helping or Hovering
Abused Detection, Reporting and Prevention of Abuse Suspected Abuse and Alleged Abuse
2024 Addressing Day to Day Risks with the Team
AS 217: Self Determination
Individual Rights
15 Certification