Lea Bucharova Boyd
Bakersville,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate well-versed in managing multiple priorities with a positive attitude and meticulous and conscientious in approach.
Overview
21
21
years of professional experience
Work History
Campground Manager
PBG Hospitality, LLC.
Rutherfordton, NC
02.2022 - 12.2023
- Maintained accurate records of reservations, payments, maintenance tasks, incident reports, ensuring easy access to information when needed.
- Optimized staffing schedules for optimal coverage during peak seasons, ensuring seamless operations across all areas of the campground.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Increased return visits by maintaining a clean and well-organized campground environment that exceeded guest expectations.
- Managed the budget effectively, reducing operational costs without compromising on quality or services offered.
- Organized engaging events and activities that catered to various age groups, promoting an inclusive atmosphere at the campground.
- Ensured timely maintenance and repair of facilities, providing a safe and comfortable environment for guests.
- Conducted regular site inspections to identify potential hazards and address them promptly, mitigating risks to guests'' safety and wellbeing.
Accounting Manager
Ocean Gallery Properties, Inc. & Ocean Gallery POA
Saint Augustine, FL
08.2016 - 05.2021
- Managed journal entries, collection efforts, business and banking accounts reconciliations, and payroll processing.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Ensured accuracy and compliance with tax regulations by preparing accurate federal, state, and local tax filings on time.
- Managed successful audits by collaborating effectively with internal and external auditors.
- Utilized financial software to prepare internal cash flow projections, cost analysis and monthly, quarterly and annual regulatory financial reports.
- Enhanced financial accuracy by implementing streamlined accounting processes and procedures.
- Collaborated with other departments to achieve accurate and prompt financial reporting and assisted management in making informed business decisions.
- Developed and maintained system of internal controls to prevent fraud and abuse.
Vacation Rental Manager
Ocean Gallery Properties, Inc.
Saint Augustine, FL
07.2006 - 07.2016
- Organized check-in/check-out procedures seamlessly; managed office day to day procedures and tasks; staff hiring, training and scheduling.
- Increased guest satisfaction through prompt communication and attentiveness to their needs.
- Resolved any disputes or complaints promptly while maintaining professionalism, fostering strong relationships with both guests and neighbors alike.
- Developed comprehensive property listings with detailed descriptions and high-quality imagery; assisted in websites development, increasing overall business values.
- Streamlined booking processes by implementing new software and procedures resulting in increased efficiency and time savings.
- Monitored competitor activity regularly, adjusting strategies accordingly to maintain a competitive edge within the market.
- Oversaw marketing efforts targeting specific demographics in driving higher occupancy rates during all seasons.
- Communicated effectively with owners, residents, and on-site associates.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Coordinated with housekeeping department for timely turnovers, maintaining cleanliness standards and property maintenance, ensuring a comfortable and safe environment for guests.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standard. Kept properties in compliance with local, state, and federal regulations.
Restaurant Waiter
South Beach Grill
Saint Augustine, FL
05.2003 - 01.2016
- Maintained clean and organized dining areas for optimal guest experience.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Bookkeeping Administrative Assistant
Unique By Edith, Vintage Clothing Boutique
St. Augustine, Florida
03.2004 - 07.2006
- Reported financial data and updated financial records in ledgers and journals.
- Processed journal entries, guaranteeing accurate reflection of company finances within the general ledger system. Payroll processing and accuracy.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Education
Bachelor of Arts - Accounting And Business Management
Flagler College
Saint Augustine, FL04.2004
Associate of Arts - Accounting
City University of US
Trencin, Slovakia05.2001
Skills
- Decision-Making and Attention to Detail
- Work Planning, Prioritization and Operational Efficiency
- Reservation Management and Customer Service
- Financial Reporting and Management, Accounting solutions integration and Audit Coordination
- Bank and Accounts Reconciliation
- Payroll Administration and Processing
- Intuit QuickBooks; QuickBooks Pro Online
Additional Information
**References upon request
Timeline
Campground Manager
PBG Hospitality, LLC.
02.2022 - 12.2023
Accounting Manager
Ocean Gallery Properties, Inc. & Ocean Gallery POA
08.2016 - 05.2021
Vacation Rental Manager
Ocean Gallery Properties, Inc.
07.2006 - 07.2016
Bookkeeping Administrative Assistant
Unique By Edith, Vintage Clothing Boutique
03.2004 - 07.2006
Restaurant Waiter
South Beach Grill
05.2003 - 01.2016
Bachelor of Arts - Accounting And Business Management
Flagler College
Associate of Arts - Accounting
City University of US