Lea Bucharova Boyd
Bakersville,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate well-versed in managing multiple priorities with a positive attitude and meticulous and conscientious in approach.
Overview
21
21
years of professional experience
Work History
Campground Manager
PBG Hospitality, LLC.
02.2022 - 12.2023
- Maintained accurate records of reservations, payments, maintenance tasks, incident reports, ensuring easy access to information when needed.
- Optimized staffing schedules for optimal coverage during peak seasons, ensuring seamless operations across all areas of the campground.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Increased return visits by maintaining a clean and well-organized campground environment that exceeded guest expectations.
- Managed the budget effectively, reducing operational costs without compromising on quality or services offered.
- Organized engaging events and activities that catered to various age groups, promoting an inclusive atmosphere at the campground.
- Ensured timely maintenance and repair of facilities, providing a safe and comfortable environment for guests.
- Conducted regular site inspections to identify potential hazards and address them promptly, mitigating risks to guests'' safety and wellbeing.
Accounting Manager
Ocean Gallery Properties, Inc. & Ocean Gallery POA
08.2016 - 05.2021
- Managed journal entries, collection efforts, business and banking accounts reconciliations, and payroll processing.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Ensured accuracy and compliance with tax regulations by preparing accurate federal, state, and local tax filings on time.
- Managed successful audits by collaborating effectively with internal and external auditors.
- Utilized financial software to prepare internal cash flow projections, cost analysis and monthly, quarterly and annual regulatory financial reports.
- Enhanced financial accuracy by implementing streamlined accounting processes and procedures.
- Collaborated with other departments to achieve accurate and prompt financial reporting and assisted management in making informed business decisions.
- Developed and maintained system of internal controls to prevent fraud and abuse.
Vacation Rental Manager
Ocean Gallery Properties, Inc.
07.2006 - 07.2016
- Organized check-in/check-out procedures seamlessly; managed office day to day procedures and tasks; staff hiring, training and scheduling.
- Increased guest satisfaction through prompt communication and attentiveness to their needs.
- Resolved any disputes or complaints promptly while maintaining professionalism, fostering strong relationships with both guests and neighbors alike.
- Developed comprehensive property listings with detailed descriptions and high-quality imagery; assisted in websites development, increasing overall business values.
- Streamlined booking processes by implementing new software and procedures resulting in increased efficiency and time savings.
- Monitored competitor activity regularly, adjusting strategies accordingly to maintain a competitive edge within the market.
- Oversaw marketing efforts targeting specific demographics in driving higher occupancy rates during all seasons.
- Communicated effectively with owners, residents, and on-site associates.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Coordinated with housekeeping department for timely turnovers, maintaining cleanliness standards and property maintenance, ensuring a comfortable and safe environment for guests.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standard. Kept properties in compliance with local, state, and federal regulations.
Restaurant Waiter
South Beach Grill
05.2003 - 01.2016
- Maintained clean and organized dining areas for optimal guest experience.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Bookkeeping Administrative Assistant
Unique By Edith, Vintage Clothing Boutique
03.2004 - 07.2006
- Reported financial data and updated financial records in ledgers and journals.
- Processed journal entries, guaranteeing accurate reflection of company finances within the general ledger system. Payroll processing and accuracy.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Education
Bachelor of Arts - Accounting And Business Management
Flagler College
Saint Augustine, FL04.2004
Associate of Arts - Accounting
City University of US
Trencin, Slovakia05.2001
Skills
- Decision-Making and Attention to Detail
- Work Planning, Prioritization and Operational Efficiency
- Reservation Management and Customer Service
- Financial Reporting and Management, Accounting solutions integration and Audit Coordination
- Bank and Accounts Reconciliation
- Payroll Administration and Processing
- Intuit QuickBooks; QuickBooks Pro Online
Additional Information
**References upon request
Timeline
Campground Manager
PBG Hospitality, LLC.
02.2022 - 12.2023
Accounting Manager
Ocean Gallery Properties, Inc. & Ocean Gallery POA
08.2016 - 05.2021
Vacation Rental Manager
Ocean Gallery Properties, Inc.
07.2006 - 07.2016
Bookkeeping Administrative Assistant
Unique By Edith, Vintage Clothing Boutique
03.2004 - 07.2006
Restaurant Waiter
South Beach Grill
05.2003 - 01.2016
Bachelor of Arts - Accounting And Business Management
Flagler College
Associate of Arts - Accounting
City University of US
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