Lea Caldwell
Arroyo Grande,CA
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
9
9
years of professional experience
Work History
Team Lead & Inventory Specialist
Outdoor Supply Hardware
07.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Provided Exceptional customer service while also managing a closing team.
- Worked closely with corporate to meet inventory deadlines for Pismo Beach OSH location
- Was selected on multiple occasions to travel to different store locations to help with yearly inventory scans.
Server
Corner's Tavern
04.2018 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Hostess/ Server
The Dead Fish
03.2014 - 09.2018
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Education
Certification - Phlebotomy, CPR, CNA
Clinical Training Institute
Santa Maria, CA03.2012
High School Diploma -
Arroyo Grande High School
Arroyo Grande, CA06.2010
Skills
- Corrective Actions
- Accurate Reporting
- Exercise Administration
- Design Changes
- Product and Service Sales
- Sales Goals
- Front-End and Floor Supervision
Timeline
Team Lead & Inventory Specialist
Outdoor Supply Hardware
07.2021 - Current
Server
Corner's Tavern
04.2018 - 01.2020
Hostess/ Server
The Dead Fish
03.2014 - 09.2018
Certification - Phlebotomy, CPR, CNA
Clinical Training Institute
High School Diploma -
Arroyo Grande High School
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