Summary
Overview
Work History
Education
Skills
Timeline
Generic

LEA CHAVEZ

Casper,WY

Summary

Dynamic customer service professional with a proven track record at OfficeMax, excelling in enhancing customer satisfaction through effective communication and problem-solving. Demonstrated reliability and teamwork while managing inquiries and processing orders, ensuring operational efficiency. Skilled in CRM software and committed to maintaining high standards of service excellence.

Overview

6
6
years of professional experience

Work History

Cashier

Sam's Club
04.2015 - 11.2015
  • Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
  • Maintained clean and organized work area to enhance customer satisfaction and safety standards.
  • Assisted customers with product inquiries, providing information to support their purchasing decisions.
  • Collaborated with team members to manage stock levels and restock merchandise as needed.
  • Handled cash register operations, including opening and closing procedures for daily transactions.

Customer Service Representative

OfficeMax
04.2010 - 06.2011
  • Responded to customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Utilized CRM software to track interactions, ensuring accurate and timely follow-up on issues.
  • Processed orders and returns accurately, maintaining organized records for improved operational flow.
  • Collaborated with team members to resolve complex customer concerns, fostering a positive service environment.

Education

GED -

Casper College
Casper, WY
12.2002

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Customer service excellence

Timeline

Cashier

Sam's Club
04.2015 - 11.2015

Customer Service Representative

OfficeMax
04.2010 - 06.2011

GED -

Casper College

Similar Profiles

CREATE PROFILE