Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lea Deters

Fulton,IL

Summary

Skilled Production Worker offering [Number] years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

Overview

28
28
years of professional experience

Work History

Manufacturing Operator

IMH/Sterling Multi Products
Prophetstown, IL
04.2013 - Current
  • Operation of multiple presses,saws,brake presses,cnc machines,tappers an d grinders,spot welders.Worked in shipping area when needed.Using tare scales,operating forklift weighing finished product up and sorting and counting parts.Using computer terminals to log in attendence and multiple jobs.
  • Make quality parts measuring them with calipers,gauges,micrometers and rulers to correct specifications.According to inspection sheets at set times.
  • Getting parts out in a timely matter according to rates on orders to improve production.
  • Keeping area cleaned up after end of the work day.
  • Wearing proper PPE at each job as needed and safe enviroment.
  • Forklift Operation in multiple areas as needed with Forklift License.
  • Preventive Maintenance oiling,lubricating multiple machines as needed.Replacing air filters as needed on air compressors.

Retail Sales Associate/Cashier

Farm And Fleet
Sterling, IL
12.2011 - 06.2012
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Provided warranty information to customers purchasing covered items and services.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
  • Operated POS terminals and cash drawer balancing.
  • Recommended complementary purchases to customers, increasing revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.

Retail Sales Associate/Cashier Team Lead

Tractor Supply
Dixon, IL
05.2009 - 05.2011
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Ensured compliance with all company procedures related to cash handling, refunds/returns processing.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
  • Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.
  • Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
  • Participated in regular training sessions to stay current on new products and retail best practices.
  • Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
  • Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor wellstocked.
  • Built rapport with customers through active listening skills, leading to strong relationships and return visits.
  • Participated in storewide sales events, helping to drive revenue growth and achieve store objectives.
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
  • Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Assisted customers by answering questions and fulfilling requests.
  • Provided warranty information to customers purchasing covered items and services.
  • Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
  • Operated POS terminals and cash drawer balancing.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

Press Operator/Mechanical Assembler

National Manufacturing Company
Sterling/Rock Falls, IL
06.1996 - 10.2007

Operated Multiple machines such as stamping presses,punch presses,assembly machines,alloyds.Paint lines,and shipping lines.

Operated Multiple Forklifts such as pallet jacks, pallet riders ,stand up trucks,sit down trucks,hand trucks and hoisting and crane equipment and with forklift license.

Set up presses,alloyds,and assembler machines.Picked and packed on shipping line and scanned barcodes to locate products with RF Scanners.

Tallied material such as spools of wire,hardware parts unused,cards for packaging to keep inventory records on them in computer terminals and tagged on them.When done using them put them back in desinated area.

Conducted regular quality checks to specification and proper time to check product.

Produced product in a timely matter to reach the rates expected and to improve production.

Worked in a clean and safe enviroment.Wore proper PPE at each job that was required and kept stations,machines and areas cleaned.

Mantained machines and kept them greased and oiled as needed to keep production going smooth.

Education

High School Diploma -

Morrison High School
Morrison,IL
05.1991

Skills

  • Safe Machine Operation
  • Production Processes Knowledge
  • Punctual and Dependable
  • Positive Attitude
  • Following Instructions
  • Material Loading and Unloading
  • Picking and Packing
  • Reading and Determining Measurements
  • Production
  • Production Equipment Experience
  • Shipping and Labeling
  • Problem-Solving
  • Forklift and Pallet Jack Operation
  • Attention to Detail
  • Strong Work Ethic
  • Good Communication
  • Assembly and production
  • Automated Assembly
  • Safety Compliance
  • Machine setup
  • Teamwork and Coordinan
  • Computer Skills
  • Packaging and Labeling

Timeline

Manufacturing Operator

IMH/Sterling Multi Products
04.2013 - Current

Retail Sales Associate/Cashier

Farm And Fleet
12.2011 - 06.2012

Retail Sales Associate/Cashier Team Lead

Tractor Supply
05.2009 - 05.2011

Press Operator/Mechanical Assembler

National Manufacturing Company
06.1996 - 10.2007

High School Diploma -

Morrison High School
Lea Deters