Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Safety & Compliance Training
Timeline
Generic

Lea Dumitrasku

Hollywood

Summary

Motivated and responsible individual with experience in traffic safety, incident management, and customer service. Skilled in staying calm under pressure, following safety protocols, and resolving issues efficiently. Excited to contribute to the public’s wellbeing and safety by combining a strong work ethic, communication skills, and a commitment to helping the community.

Overview

5
5
years of professional experience

Work History

Traffic Management Operator / Dispatcher

AECOM
05.2023 - Current
  • Monitor obstructions and incidents, to ensure timely coordination with First Responders and FHP dispatchers.
  • Implement traffic management strategies, such as providing accessible resources to notify motorists of anything approaching.
  • Analyze traffic patterns and incidents to assess risks, respond to emergencies, and improve public safety measures.
  • Collaborate with other TMC Operators and Road Rangers to develop plans for incidents.
  • Answer and/or reach out by phone to provide information to motorists, FDOT personnel, or other agencies on traffic and road conditions.
  • Mentored and trained new employees on company policies and procedures.

Lead Expediter / Team Supervisor

Icebox Cafe
12.2020 - 04.2023
  • Took the lead in training and mentoring new team members on daily procedures and safety protocols.
  • Oversaw food prep lines, coordinated with kitchen staff, and ensured smooth, timely meal service in a fast-paced environment.
  • Delegated tasks to team members and helped resolve operational issues during busy hours.
  • Managed inventory of kitchen supplies, restocked ingredients, and handled closing procedures independently.
  • Communicated directly with customers to resolve concerns and improve their dining experience.

Education

High School Diploma -

South Broward High & Online Completion Program
Hollywood, Florida
03-2025

Skills

  • Fast Learner
  • Multitasking
  • Communication
  • Problem-solving
  • Organization
  • Customer Service
  • Time Management
  • Risk Assessment
  • Follows Rules & Procedures
  • Comfortable Working Indoors/Outdoors

Hobbies and Interests

  • Enjoy being outdoors and active.
  • Diving into new and interesting books.
  • Spend free time bike-riding and exploring new places.
  • Visiting the beach and swimming.

Safety & Compliance Training

  • Notary Public - State of Florida
  • Criminal Justice Information Services Security and Privacy Training, CJIS Online
  • Introduction to Incident Command System, ICS-100, FEMA
  • Basic Incident Command System for Initial Response, ICS-200, FEMA
  • Introduction to the National Incident Management System, IS-700.B, FEMA

Timeline

Traffic Management Operator / Dispatcher

AECOM
05.2023 - Current

Lead Expediter / Team Supervisor

Icebox Cafe
12.2020 - 04.2023

High School Diploma -

South Broward High & Online Completion Program

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