Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Safety & Compliance Training
Personal Information
Timeline
Generic

Lea Dumitrasku

Hollywood

Summary

Motivated and responsible individual with experience in operations, incident management, and customer service. I work well under pressure, stay focused when challenges come up, and know how to find practical solutions. I bring strong communication skills, a team-oriented mindset, and a commitment to doing quality work while supporting both coworkers and the community.

Overview

5
5
years of professional experience

Work History

Server

Untoasted
07.2025 - Current
  • Greeted guests with a friendly, upbeat attitude and made sure they felt welcome and taken care of throughout their dining experience.
  • Took orders, answered questions about the menu, and made honest recommendations based on what guests were looking for.
  • Stayed organized and calm during busy shifts, working closely with the kitchen and other servers to keep things running smoothly.
  • Handled any issues or complaints in a friendly, professional way to make sure guests left happy.
  • Kept up with menu updates and specials so I could give guests the best information and help boost sales.
  • Used the POS system to ring in orders and take payments accurately.
  • Helped maintain a clean, welcoming environment by staying on top of side work and cleaning tasks.

Traffic Management Operator / Dispatcher

AECOM
05.2023 - Current
  • Monitor obstructions and incidents, to ensure timely coordination with First Responders and FHP dispatchers.
  • Implement traffic management strategies, such as providing accessible resources to notify motorists of anything approaching.
  • Analyze traffic patterns and incidents to assess risks, respond to emergencies, and improve public safety measures.
  • Collaborate with other TMC Operators and Road Rangers to develop plans for incidents.
  • Answer and/or reach out by phone to provide information to motorists, FDOT personnel, or other agencies on traffic and road conditions.
  • Mentored and trained new employees on company policies and procedures.

Lead Expediter / Team Supervisor

Icebox Cafe
12.2020 - 04.2023
  • Took the lead in training and mentoring new team members on daily procedures and safety protocols.
  • Oversaw food prep lines, coordinated with kitchen staff, and ensured smooth, timely meal service in a fast-paced environment.
  • Delegated tasks to team members and helped resolve operational issues during busy hours.
  • Managed inventory of kitchen supplies, restocked ingredients, and handled closing procedures independently.
  • Communicated directly with customers to resolve concerns and improve their dining experience.

Education

High School Diploma -

South Broward High & Online Completion Program
Hollywood, Florida
03-2025

Skills

  • Fast Learner
  • Multitasking
  • Communication
  • Problem-solving
  • Organization
  • Customer Service
  • Time Management
  • Risk Assessment
  • Follows Rules & Procedures
  • Comfortable Working Indoors/Outdoors

Hobbies and Interests

  • Enjoy being outdoors and active.
  • Diving into new and interesting books.
  • Spend free time bike-riding and exploring new places.
  • Visiting the beach and swimming.

Safety & Compliance Training

  • Notary Public - State of Florida
  • Criminal Justice Information Services Security and Privacy Training, CJIS Online
  • Introduction to Incident Command System, ICS-100, FEMA
  • Basic Incident Command System for Initial Response, ICS-200, FEMA
  • Introduction to the National Incident Management System, IS-700.B, FEMA

Personal Information

Timeline

Server

Untoasted
07.2025 - Current

Traffic Management Operator / Dispatcher

AECOM
05.2023 - Current

Lead Expediter / Team Supervisor

Icebox Cafe
12.2020 - 04.2023

High School Diploma -

South Broward High & Online Completion Program

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