Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lea Evans

Newark

Summary

Dedicated and customer-focused professional with experience building positive customer relationships, resolving concerns, and delivering exceptional service. Committed to maintaining customer satisfaction while supporting team and business goals.

Overview

7
7
years of professional experience

Work History

Owner

Way Oak &. Co. LLC.
Newark
01.2024 - Current
  • Founded and managed a residential and commercial cleaning and painting business, overseeing all daily operations.
  • Developed and maintained strong client relationships through networking, referrals, and community engagement, driving business growth and customer acquisition.
  • Coordinated client scheduling, service delivery, and quality assurance processes to ensure exceptional customer service satisfaction, retention, and referral generation
  • Managed employer recruitment, onboarding, training, scheduling, and payroll administration.
  • Implemented operational procedures and performance standards to maintain service excellence and improve efficiency.
  • Oversaw sales activities, customer communications, and business development initiatives to support revenue growth.

Sales & Inventory Manager

Jeff Wyler Automotive
Canal Winchester
01.2019 - 01.2024
  • Built and maintained strong relationships with clients and their families, providing personalized vehicle recommendations based on individual needs, preferences and budgets.
  • Guided customers through sales and financing processes, including prime and subprime lending solutions, to facilitate successful purchases.
  • Established trust and customer service confidence through extensive product knowledge, transparent communication, and exceptional vehicle delivery experiences.
  • Managed dealership inventory levels, ensuring an optimal selection of vehicles to meet market demand and sales objectives.
  • Coordinated incoming vehicle allocations from the manufacturer, monitored factory orders, and oversaw custom vehicle build processes from order placement through delivery.
  • Collaborated with sales, finance, and service departments to maximize customer satisfaction, inventory efficiency, and overall dealership performance.

Education

Some College (No Degree) -

Ohio University
Lancaster, Ohio

Skills

  • Attention to detail
  • Team Collaboration
  • Adaptability
  • Complaint Resolution
  • Customer Relationship Management (CRM) proficiency
  • Conflict Resolution

Timeline

Owner

Way Oak &. Co. LLC.
01.2024 - Current

Sales & Inventory Manager

Jeff Wyler Automotive
01.2019 - 01.2024

Some College (No Degree) -

Ohio University
Lea Evans