Summary
Overview
Work History
Education
Skills
Timeline
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Lea Hatampa

Highland,CA

Summary

Driven by my commitment to continue my education, I excelled as a student at Penn Foster Career School maintaining an A grade throughout the course. I plan on taking my CRCST exam in the winter of 2024 and furthering my education throughout the Sterile processing department.

Overview

4
4
years of professional experience

Work History

Store Manager

Silverbay Seafoods
05.2023 - 09.2023
  • Accomplished multiple tasks within established timeframes.
  • Streamlined inventory management through improved demand planning processes, reducing stockouts and excess inventory.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Restocked and organized merchandise in front lanes
  • handled every transaction reaching over 150 customers per day
  • advertised a new system incentive to keep customers coming back.

Bartender

Pizza Hut
11.2022 - 05.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, according to established procedures
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Assistant Store Manager

Pizza Hut
12.2019 - 05.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.

Education

Certification of Completion - Sterile Processing Technician

Penn Foster Career School
Scranton, PA
08.2024

High School Diploma -

Indian Springs High School
San Bernardino, CA
06.2019

Skills

  • Knowledgeable on medical device reprocessing
  • Medical terminology
  • Cleanliness
  • Critical thinking
  • Attention to detail
  • Communication
  • Problem solving
  • Proficient in Excel
  • Organizational skills

Timeline

Store Manager

Silverbay Seafoods
05.2023 - 09.2023

Bartender

Pizza Hut
11.2022 - 05.2023

Assistant Store Manager

Pizza Hut
12.2019 - 05.2023

Certification of Completion - Sterile Processing Technician

Penn Foster Career School

High School Diploma -

Indian Springs High School

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Lea Hatampa