Lea Kaminski
Summary
Simultaneously managed over 100 security dealers, with sales totaling $12 million annually. Over 20 years of security industry and product experience. Dedicated Security professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Sales Program Manager- Loss Prevention
Alibi Security
03.2021 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Identified program obstacles and communicated possible impacts to team.
- Developed and maintained logistics workflows, procedures and reports.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Built teams to address project goals and objectives for multiple projects.
- Managed senior-level personnel working in marketing and sales capacities.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Interacted with customers and clients to identify business needs and requirements.
Sales Manager
DIGIOP
02.2018 - 03.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Evaluated performance against goals and implemented appropriate development plans.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Established and cultivated solid business relationships with new or existing customers.
Senior Inside Sales Representative
3xlogic
02.2015 - 02.2018
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Monitored industry news and trends to stay up-to-date on competitive landscape.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Inside Sales Manager
Observint/ DIGIOP
05.2011 - 02.2015
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
- Updated accounts and maintained long-term relationships with clients.
- Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Worked closely with other departments to promote products and marketing campaigns.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
Administrative Resolution Specialist
Premiere Credit
04.2010 - 05.2011
- Responsible for new hires to acquire government clearance
- Provide hardship information to borrowers for the Department of Education
- Support borrowers through the loan process.
Inside Sales Associate
Integral Technologies, Inc.
01.2002 - 01.2007
- Responsible for supporting outside sales people in the National, International and Government territories
- Provided customers with product and upgrade pricing daily
- Correspond with production daily to insure customers receive their products by their deadline
- Work closely with the engineering department on any problems customers were experiencing in the field
- Responsible for coordinating schedules for training attendees during monthly courses for integrators
- Supervised Inside Sales which consisted of sales associates responsible for processing orders, providing customer service and support via phone or e-mail for products
- Provided technical support for integrators and end-users which consisted of troubleshooting issues, processing advance replacements and repairs of product.
Education
Business
IUPUI
Skills
- Data Analysis
- Partnership Development
- Proposal Development
- Business Development
- Team Development
- Strategic Planning
- Revenue Growth
- Vendor Relationship Management
- Customer Service
- Procurement
- Detail Oriented
- Flexible and Adaptable
- Adobe Applications
- Sales and Marketing
- Program Leadership
- Risk Analysis and Management
- Cost Estimates & Budgets
- Team Leadership
- Decision-Making
- Team Management
- Customer and Personnel Training
- Problem-Solving
- MS Office Applications
- Attention to Detail
- Relationship Building
Timeline
Sales Program Manager- Loss Prevention
Alibi Security
03.2021 - Current
Sales Manager
DIGIOP
02.2018 - 03.2021
Senior Inside Sales Representative
3xlogic
02.2015 - 02.2018
Inside Sales Manager
Observint/ DIGIOP
05.2011 - 02.2015
Administrative Resolution Specialist
Premiere Credit
04.2010 - 05.2011
Inside Sales Associate
Integral Technologies, Inc.
01.2002 - 01.2007
Business
IUPUI
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