Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lea Lippera Harvey

Valatie,NY

Summary

Dynamic business owner with nearly 50 years of experience in retail and food service. Renowned for cultivating customer loyalty and adept at problem-solving under pressure. Skilled in culinary and teaching, I excel in creating memorable experiences and fostering strong relationships.

Overview

49
49
years of professional experience

Work History

Shop Merchant

Self-employed
05.2000 - Current

*Manage daily operations of a boutique business, including sourcing, curating, inventory, and customer relations


*Develop, design and source sustainable and fair-trade partners in India for manufacturing our own label.


* Coordinate yearly annual event for customers including fashion show and catered event to thank customers for their patronage.


*Create pottery in my studio for sale in boutique.


*Train and mentor others in the day to day operations and responsibilities in the boutique.


*Assist my partner and husband, Robert with e-commerce site, specifically buying and writing copy.



Bakery Assistant

Self-employed
09.2004 - 10.2012

*Assisted in daily bakery operations, ensuring quality and freshness of products.


*Maintained cleanliness and organization of workstations, complying with health standards.


*Assisted in the preparation and decoration of specialty cakes and baked goods.


*Organized and led wedding cake tasting, guiding couples through selections and customizing menus.


*Developed menu for bakery with selections and pricing.


*Provided friendly and attentive counter service to bakery customers.


*Participated in inventory control, assisted with ordering and coordinated with suppliers to ensure timely delivery of products.


*Collaborated with my husband on seasonal product developments from concept to execution.


*

Pottery Teacher/ Production Potter

Self-employed
06.1995 - 04.2000

*Taught handbuilding and wheel-throwing techniques to children and adults in both group and private settings.


*Exhibited and sold original pottery both independently in my own gallery space as well as fine juried craft shows and within a cooperative gallery setting.


*Oversaw daily studio workflow, equipment maintenance, firing schedules, and glaze fomulation.


*Prepared and submitted juried applications, including portfolio preparation, travel logistics, and on -site sales.

Assisted in Operations of Our Family Restaurant

Italian Delight of Ghent
01.1977 - 01.1988

*Contributed to every aspect of my family's restaurant from age 10 -18, including answering the phone and taking pizza/takeout orders, washing dishes, cleaning, cooking, hosting, customer service and waitressing. At age 16 I successfully ran the front of the house to allow my parents a weekend away, ensuring operations and reservations flowed seamlessly. Growing up in the restaurant business developed a strong work ethic, organizational skills, and customer service expertise through hands-on experience in all aspects of the family restaurant including managing operations independently.

I worked at various restaurants in Florida and New York while raising my own family. I am happy to go into further detail regarding this if deemed necessary.



Education

Associate of Arts - Independent Studies

Columbia-Greene Community College
Greenport, NY
05-1993

Skills

  • Business management alongside caregiving
  • Likely one of the reasons I've been successful running an independent business in a small village for 25 years is by growing and nurturing strong customer loyalty Over the years I've developed an excellent reputation as well as become a shopping destination

  • I work well navigating problems and negotiating solutions under pressure I am naturally skilled at cooking and baking as well as arts and crafts I am an empathetic and compassionate person with a warm personality I am patient and have years of experience teaching others I believe I would be an asset if hired by Wildwood

Timeline

Bakery Assistant

Self-employed
09.2004 - 10.2012

Shop Merchant

Self-employed
05.2000 - Current

Pottery Teacher/ Production Potter

Self-employed
06.1995 - 04.2000

Assisted in Operations of Our Family Restaurant

Italian Delight of Ghent
01.1977 - 01.1988

Associate of Arts - Independent Studies

Columbia-Greene Community College
Lea Lippera Harvey