
Dynamic business owner with nearly 50 years of experience in retail and food service. Renowned for cultivating customer loyalty and adept at problem-solving under pressure. Skilled in culinary and teaching, I excel in creating memorable experiences and fostering strong relationships.
*Manage daily operations of a boutique business, including sourcing, curating, inventory, and customer relations
*Develop, design and source sustainable and fair-trade partners in India for manufacturing our own label.
* Coordinate yearly annual event for customers including fashion show and catered event to thank customers for their patronage.
*Create pottery in my studio for sale in boutique.
*Train and mentor others in the day to day operations and responsibilities in the boutique.
*Assist my partner and husband, Robert with e-commerce site, specifically buying and writing copy.
*Assisted in daily bakery operations, ensuring quality and freshness of products.
*Maintained cleanliness and organization of workstations, complying with health standards.
*Assisted in the preparation and decoration of specialty cakes and baked goods.
*Organized and led wedding cake tasting, guiding couples through selections and customizing menus.
*Developed menu for bakery with selections and pricing.
*Provided friendly and attentive counter service to bakery customers.
*Participated in inventory control, assisted with ordering and coordinated with suppliers to ensure timely delivery of products.
*Collaborated with my husband on seasonal product developments from concept to execution.
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*Taught handbuilding and wheel-throwing techniques to children and adults in both group and private settings.
*Exhibited and sold original pottery both independently in my own gallery space as well as fine juried craft shows and within a cooperative gallery setting.
*Oversaw daily studio workflow, equipment maintenance, firing schedules, and glaze fomulation.
*Prepared and submitted juried applications, including portfolio preparation, travel logistics, and on -site sales.
*Contributed to every aspect of my family's restaurant from age 10 -18, including answering the phone and taking pizza/takeout orders, washing dishes, cleaning, cooking, hosting, customer service and waitressing. At age 16 I successfully ran the front of the house to allow my parents a weekend away, ensuring operations and reservations flowed seamlessly. Growing up in the restaurant business developed a strong work ethic, organizational skills, and customer service expertise through hands-on experience in all aspects of the family restaurant including managing operations independently.
I worked at various restaurants in Florida and New York while raising my own family. I am happy to go into further detail regarding this if deemed necessary.