Lea Lopez
Hacienda Heights,CA
Summary
Responsible and hardworking healthcare student with a strong organizational and interpersonal skills, teamwork, adaptability. Experienced in working with customers, managing time efficiently, and maintaining professionalism in busy environments. seeking an opportunity to grow in the medical field and gain clinical experience.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Crew Member
Baskin Robbins Ice Cream
04.2024 - Current
- Provided exceptional customer service, ensuring satisfaction
- Operated ice cream machines, maintaining proper hygiene and safety standards.
- Trained new employees on operational procedures and customer engagement techniques.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by greeting , providing friendly and efficient service at the register.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques, Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Volunteer
St John Vianney Catholic Church
01.2023 - 02.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Provided emotional support and companionship to elderly in community homes.
- Coordinated and managed volunteer activities for community service projects.
- Educated young people about strategies for driving discussions, activates classroom management and promoting social changes.
- Helped supervise and engage children during educational
Education
Associate of Science -
Mt. San Antonio College
Walnut, CA06-2029
Skills
- Certified phlebotomy technician (CPT1)
- Bilingual (Spanish)
- Venipuncture & capillary puncture
- Specimen collection & labeling
- Patient identification & preparation
- Infection control& HIPPA compliance
- Vitals signs knowledge
- Specimen processing knowledge
- Customer service & communication
- Attention to detail and organization
- Time management
- Food handlers certification
Certification
NHA Certified Phlebotomy Technician (CPT1)
Timeline
Crew Member
Baskin Robbins Ice Cream
04.2024 - Current
Volunteer
St John Vianney Catholic Church
01.2023 - 02.2024
Associate of Science -
Mt. San Antonio College