Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Lea Magaway

Tustin,CA

Summary

Committed to making every customer feel welcome and assisting with any need.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Worker

Zara
Costa Mesa
11.2021 - 04.2022
  • Greeted customers, identified their needs, and assisted with product selection.
  • Drove sales by engaging with customers and helping them locate products using the store's iPad devices to search for in-store inventory.
  • Assisted customers with fitting rooms and connected with customers by offering fashion advice.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Replaced clothes on mannequins according to seasonal trends.
  • Operated the register by managing transactions, returns, and exchanges.
  • Helped customers find items and products they were looking for by locating them on the sales floor.

Retail Worker

House Of CB
West Hollywood, CA
11.2020 - 08.2021
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Greeted customers and provided information on products.
  • Facilitated purchases, ringed-up sales, and processed payments.
  • Organized sales floor and designed merchandise displays on mannequins using the latest fashion trends.
  • Organized clothing racks and displays to promote new items.
  • Maintained the store's visual presentation by steaming clothes and straightening shelves.
  • Collaborated with other associates to ensure customer satisfaction.

Administrative Assistant

Legal Service Bureau
Placentia
11.2019 - 07.2020
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring the accuracy and confidentiality of records.
  • Maintained efficient file management based on court date hearings or when the paperwork was filed.
  • Answered client phone calls daily.
  • Efficiently used fax machine and printer.
  • Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.

Boba Barista

Snow Monster
Garden Grove, CA
02.2019 - 12.2019
  • Greeted customers and answered questions about menu items.
  • Prepared hot and cold drinks according to customer specifications.
  • Maintained cleanliness of the work area, including countertops, drink preparation tools, and utensils.
  • Operated cash register to process payments from customers.
  • Restocked supplies such as straws, cups, and napkins for the barista station.
  • Assisted customers in customizing their drinks with toppings like boba or jellies.
  • Managed payment transactions using cash registers and processed credit cards using POS systems.

Retail Sales Associate

Plato's Closet
Santa Ana
03.2019 - 08.2019
  • Demonstrated knowledge of store products and services.
  • Managed cash register operations efficiently and accurately.
  • Organized backstock shelves with incoming products.
  • Ensured accuracy of inventory levels in the warehouse.
  • Successfully operated a computer program to input several boxes used for back stock.
  • Dressed mannequins on display to promote new products.

Education

High School Diploma -

Magnolia High School
Anaheim, CA
05-2013

Associate of Arts - Communications

Irvine Valley College
Irvine, CA

Skills

  • Register operation
  • Customer service
  • Sales promotion
  • Workplace safety compliance
  • Professional appearance
  • Payment processing
  • Time management
  • Customer assistance
  • Store maintenance
  • Display maintenance
  • Store cleaning
  • Stock replenishment
  • Point of sale systems
  • Customer feedback management

Affiliations

  • Working with companies on social media platforms as a social media influencer.
  • Exercising at the gym to maintain mental and overall physical health.
  • Journaling and writing in personal planner/schedule book.

Certification

  • Earned an APA Citations badge, Research 101 badge, and Plagiarism Badge through the Irvine Valley College library in a Social Media Marketing class.

References

References available upon request.

Timeline

Retail Worker

Zara
11.2021 - 04.2022

Retail Worker

House Of CB
11.2020 - 08.2021

Administrative Assistant

Legal Service Bureau
11.2019 - 07.2020

Retail Sales Associate

Plato's Closet
03.2019 - 08.2019

Boba Barista

Snow Monster
02.2019 - 12.2019

High School Diploma -

Magnolia High School

Associate of Arts - Communications

Irvine Valley College
Lea Magaway