Lea Magaway
Tustin,CA
Summary
Committed to making every customer feel welcome and assisting with any need.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Worker
Zara
Costa Mesa
11.2021 - 04.2022
- Greeted customers, identified their needs, and assisted with product selection.
- Drove sales by engaging with customers and helping them locate products using the store's iPad devices to search for in-store inventory.
- Assisted customers with fitting rooms and connected with customers by offering fashion advice.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Replaced clothes on mannequins according to seasonal trends.
- Operated the register by managing transactions, returns, and exchanges.
- Helped customers find items and products they were looking for by locating them on the sales floor.
Retail Worker
House Of CB
West Hollywood, CA
11.2020 - 08.2021
- Maintained an organized store environment by restocking shelves and organizing displays.
- Greeted customers and provided information on products.
- Facilitated purchases, ringed-up sales, and processed payments.
- Organized sales floor and designed merchandise displays on mannequins using the latest fashion trends.
- Organized clothing racks and displays to promote new items.
- Maintained the store's visual presentation by steaming clothes and straightening shelves.
- Collaborated with other associates to ensure customer satisfaction.
Administrative Assistant
Legal Service Bureau
Placentia
11.2019 - 07.2020
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring the accuracy and confidentiality of records.
- Maintained efficient file management based on court date hearings or when the paperwork was filed.
- Answered client phone calls daily.
- Efficiently used fax machine and printer.
- Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Boba Barista
Snow Monster
Garden Grove, CA
02.2019 - 12.2019
- Greeted customers and answered questions about menu items.
- Prepared hot and cold drinks according to customer specifications.
- Maintained cleanliness of the work area, including countertops, drink preparation tools, and utensils.
- Operated cash register to process payments from customers.
- Restocked supplies such as straws, cups, and napkins for the barista station.
- Assisted customers in customizing their drinks with toppings like boba or jellies.
- Managed payment transactions using cash registers and processed credit cards using POS systems.
Retail Sales Associate
Plato's Closet
Santa Ana
03.2019 - 08.2019
- Demonstrated knowledge of store products and services.
- Managed cash register operations efficiently and accurately.
- Organized backstock shelves with incoming products.
- Ensured accuracy of inventory levels in the warehouse.
- Successfully operated a computer program to input several boxes used for back stock.
- Dressed mannequins on display to promote new products.
Education
High School Diploma -
Magnolia High School
Anaheim, CA05-2013
Associate of Arts - Communications
Irvine Valley College
Irvine, CASkills
- Register operation
- Customer service
- Sales promotion
- Workplace safety compliance
- Professional appearance
- Payment processing
- Time management
- Customer assistance
- Store maintenance
- Display maintenance
- Store cleaning
- Stock replenishment
- Point of sale systems
- Customer feedback management
Affiliations
- Working with companies on social media platforms as a social media influencer.
- Exercising at the gym to maintain mental and overall physical health.
- Journaling and writing in personal planner/schedule book.
Certification
- Earned an APA Citations badge, Research 101 badge, and Plagiarism Badge through the Irvine Valley College library in a Social Media Marketing class.
References
References available upon request.
Timeline
Retail Worker
Zara
11.2021 - 04.2022
Retail Worker
House Of CB
11.2020 - 08.2021
Administrative Assistant
Legal Service Bureau
11.2019 - 07.2020
Retail Sales Associate
Plato's Closet
03.2019 - 08.2019
Boba Barista
Snow Monster
02.2019 - 12.2019
High School Diploma -
Magnolia High School
Associate of Arts - Communications
Irvine Valley College