LEA MELISTAS
Rochester Hills,MI
Overview
2
2
years of professional experience
Work History
Pharmacist
CVS Health
Rochester Hills, MI
08.2023 - Current
- Promoted and sold pharmaceutical products (prescription medications, immunizations, OTC) to patients within a defined geographic territory, consistently ranking in the top percentile for customer satisfaction and service scores.
- Developed, prioritized, and executed daily territory plans in a fast-paced environment processing 500+ prescriptions per day while reducing patient wait times from 30+ to under 15 minutes through streamlined workflows.
- Established and maintained strong working relationships with 50+ physicians and mid-level providers through proactive outreach, order clarification, and evidence-based consultations - directly influencing prescribing decisions.
- Process an average of 550 prescriptions daily in a high-volume setting, maintaining accuracy while collaborating with other pharmacists on duty.
- Actively drove immunization revenue by identifying opportunities, educating providers and patients, and administering vaccines - achieving >30% year-over-year uptake growth.
- Engage with patients, make over-the-counter recommendations, and identify potential drug interactions to enhance patient care and safety.
- Modeled integrity and compliance in a heavily regulated environment, ensuring 100% adherence to HIPAA, DEA, state pharmacy laws, and corporate policies.
Clinical Pharmacist
Optum Rx
Remote
10.2024 - 03.2025
- Used advanced pharmacology knowledge and real-time market insight (formulary changes, payer policies, competitor activity) to recommend therapeutic alternatives, resolve prior authorizations, and drive preferred product adoption.
- Partnered with hundreds of physicians nationwide via phone and portal to recommend cost-effective, clinically appropriate formulary alternatives - securing approvals and influencing treatment decisions.
- Mastered objection handling on therapeutic interchange, step therapy, and quantity limits - skills directly transferable to rebuttals during sales calls.
Timeline
Clinical Pharmacist
Optum Rx
10.2024 - 03.2025
Pharmacist
CVS Health
08.2023 - Current