Lea Moore

- Senior Community Engagement: Cultivate relationships with seniors, their families, and caregivers to understand their needs, preferences, and concerns regarding housing options.

- Sales Outreach: Conduct outreach efforts through various channels (community events, senior centers, healthcare facilities) to generate leads and promote the senior housing community.

- Consultative Selling: Guide potential residents and their families through the decision-making process, providing information on housing options, amenities, services, and financial considerations.

- Tours and Presentations: Conduct facility tours, presentations, and meetings to showcase the senior living community, emphasizing its benefits and suitability for prospective residents- Relationship Building: Develop and maintain a network of referral sources including healthcare providers, social workers, and community organizations to increase referrals.

- Sales Process Management: Manage the entire sales process, from initial inquiry to move-in, ensuring a seamless transition and exceptional customer service.

- Market Insight: Stay informed about local senior living market trends, competitor offerings, and changes in regulations affecting the industry.

- Collaboration: Work closely with the marketing team to develop and implement marketing strategies and materials tailored to the senior housing market.

• Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Developed and maintained professional relations between customer, store personnel, and company.
• Served customers promptly by smoothly collecting and delivering high volume of orders.

• Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
• Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
• Monitored vital signs including blood pressure, temperature and pulse rate.
• Prepared meals according to dietary requirements and assisted with feeding when necessary.
• Administered prescribed medications on a timely basis following care plan instructions.
• Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
• Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
• Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
• Supported bathing, dressing and personal care needs.

• Maintained accurate records of plant inventory and sales.
• Organized displays of plants in store according to latest trends.
• Worked closely with management team to ensure proper product placement and pricing.
• Stocked shelves with new plants as they arrived in the store.
• Assisted in organizing and executing promotional events related to plant sales.
• Communicated regularly with vendors regarding new products and availability.
• Created attractive displays that showcased various plant varieties.
• Tracked customer feedback regarding satisfaction with plants purchased.

• Provided assistance with daily living activities such as bathing, dressing, and grooming.
• Assisted residents in mobility, including transferring them from wheelchairs to beds or chairs.
• Monitored vital signs and reported any changes to supervisor.
• Accompanied residents on doctor visits and provided transportation when necessary.
• Maintained a clean and safe environment for the residents.

• Visit with residents individually to get to know them Assure residents are supervised at all times while in planned groups/outings, assist in tasks related to resident as necessary
• Self-motivating, will train for competency and understanding of dementia, diet restrictions, policy and procedure, Provides residents with opportunities and choice consistent with Keeping records regarding event planning resources, participant interest, and other notable information, such as injuries or behavioral incidents
• Planning and facilitating daily, weekly, and monthly events to encourage socialization, relaxation, and recreation
• Implementing activities that accommodate those with special needs.
• Planning and facilitating daily, weekly, and monthly events to encourage socialization, relaxation, and recreation

• Study all assigned resident's chart, so I can maintain a safe environment and administer medications
• Actively engage with my assigned resident through conversation and companionship and attention to safety
• Perform housework duties with objective of maintaining a clean and orderly environment for the resident, Prepare meals hand help with grocery lists
• Provide daily reports that outlines completed tasks, activities, and concerns
• Assist the resident with daily activities such as bathing, dressing, utilizing the restroom, eating and mobility
• Know location of each resident when assigned to a home
• Work with other caregivers, when working in a facility, when charting difficult clients
• Get familiarized with behaviors that are associated with different diseases not limited to dementia, Alzheimer's
• AIDS, mental disabilities as well as clients that are under hospice.

• Preformed Closing Duties Which were not limited to cleaning, stocking, folding silverware, totaling sales, Tipping out waiters Etc
• Greeted Guests in Welcoming Manner
• Provided accurate wait time, rotated seating chart Monitored the floor during rush hour to ensure wait time was not exceeded
• Guided Guests to the designated refreshments
• Helped team members from all departments whenever necessary to maintain high level customer services and a positive work environment.