Lea Obias
The Woodlands,TX
Summary
Experienced Healthy living Lead with strong focus on team collaboration and providing the best possible customer experience. Known for adaptability and reliability, able to meet changing needs effectively. Passionate about fostering culture of health and well-being.
Results-oriented professional specializing in fitness program design and motivational coaching. Excelled in enhancing member satisfaction and fitness levels through innovative training support and personalized fitness assessments. Demonstrated passion for fitness and strength training, improving the wellness community.
Overview
4
4
years of professional experience
Work History
Healthy Living Lead - Branch Crossing
The Woodlands Family YMCA
03.2023 - Current
- Provide training and support to Wellness Staff. Team is responsible for the Fitness Areas. Keep membership experience positive by responding to member questions and issues, enforcing gym policies, keeping all areas clean and organized, and keeping the machines and equipment in good working order. The success of the team can be tracked through all the positive comments received from members.
- Push to have out-of-order machines working as soon as possible by reporting the issue immediately. Learned how to do easy fixes when possible to get machines back in use before members miss them.
- Welcome new members by providing Smart Starts to acquaint them with the cardio and strength machines, as well as classes and programs like personal training that are available to them with their membership.
- Coordinate with Healthy Living Director to schedule Smart Starts and Fit3D scans, and manage other tasks as needed.
- During times when my manager was away on leave or on vacation, I was given the unique opportunity manage the day to day responsibilities of a Healthy Living Director. I managed group exercise classes by finding subs or canceling classes in GroupEx Pro. I replaced canceled Les Mills Classes with an equivalent Les Mills Virtual Class when possible, as well as making the edit in GroupEx Pro to notify paticipants of the change and post the change on the Y App. I contacted potential clients to answer questions and get detailed information about their personal training goals and challenges in order to find the best possible personal trainer match. I supported the new trainers if they needed extra help with Y systems like Daxko scheduling and redemption. I was involved in hiring Wellness Staff and managed the shift schedule through Homebase. This gave me a deeper look at how to manage the day to day responsibilities of the Healthy Living Director.
NASM Certified Personal Trainer
The Woodlands Family YMCA
05.2020 - Current
- Conducted comprehensive fitness assessments to establish baseline fitness levels and monitor progress, enhancing client satisfaction and retention.
- Developed and implemented personalized fitness programs for clients based on their individual goals and needs.
- Adapted training methods to accommodate clients with special needs or limitations, ensuring inclusive fitness opportunities.
- Schedule sessions with clients and communicated effectively with them via phone or email.
- Managed personal schedule efficiently allowing maximum availability for existing clientele along with accommodating new prospects consistently.
- Participated in continuing education opportunities to maintain NASM certification requirements while expanding industry knowledge.
Healthy Living Lead
The Woodlands Family YMCA
01.2021 - 03.2023
Education
No Degree - Mass Communication
Assumption College
Manila, PhilippinesSkills
- Personal Training
- Basic MS Office - Word/ Excel
- Coachable
- Reliability
- Fast Learner
- Self Motivation
- Problem-solving abilities
- Customer service and satisfaction
Timeline
Healthy Living Lead - Branch Crossing
The Woodlands Family YMCA
03.2023 - Current
Healthy Living Lead
The Woodlands Family YMCA
01.2021 - 03.2023
NASM Certified Personal Trainer
The Woodlands Family YMCA
05.2020 - Current
No Degree - Mass Communication
Assumption College
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