Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lea Pulido

Sacramento,CA

Summary

Dynamic and results-oriented professional with extensive experience in customer service and team leadership, notably at Wahoo's Fish Taco. Excelled in fostering positive environments, mastering multitasking, and delivering exceptional service under pressure. Proven track record in problem-solving and effective communication, ensuring operational excellence and compliance.

Overview

8
8
years of professional experience

Work History

Pourer

OVG Hospitality
04.2023 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Experienced Pourer capable of efficiently serving alcohol.
  • Handling payment transactions at high-volume events such as Cal Expo, county fairs, and concerts.
  • Skilled in providing excellent customer service, managing cash and electronic payments, and ensuring compliance with all relevant regulations and safety standards.
  • Working in fast-paced environments and maintaining a friendly and professional demeanor.

Homemaker

Homemaker
12.2020 - 03.2023
  • Experienced in managing household operations, including budgeting, meal planning, and scheduling.
  • Proficient in maintaining a clean and organized living environment, overseeing home maintenance and ensuring the well being of family members.
  • Strong mutli-tasking abilities with excellent time management and problem-solving skills.
  • Ability to perform repetitive tasks and stand for long periods of time.

Shift Manager

Wahoo's Fish Taco
04.2016 - 09.2021
  • Promoted a positive work environment through open communication and constructive feedback.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Trained and mentored new employees to maximize team performance.

Education

High School Diploma -

River City High Scool
West Sacramento, CA
05-2011

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Calm under pressure

Timeline

Pourer

OVG Hospitality
04.2023 - 09.2024

Homemaker

Homemaker
12.2020 - 03.2023

Shift Manager

Wahoo's Fish Taco
04.2016 - 09.2021

High School Diploma -

River City High Scool

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Lea Pulido