Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
12
12
years of professional experience
Work History
Manager of Sales & Events
USITT
07.2022 - Current
Lead advertising sales across all USITT platforms, including TD&T journal, website, and newsletters.
Support sponsorship and exhibit sales efforts, managing year-round exhibitor and sponsor relationships.
Oversee planning and execution of the Annual Conference & Stage Expo, including exhibitor services, housing, food & beverage, signage, and vendor communications.
Supervise Sales & Events Coordinator and Administrator, delegating tasks, providing mentorship, and ensuring deliverables are fulfilled accurately and on time.
Collaborate with Marketing to create media kits, sales collateral, and promotional materials.
Track and fulfill sponsorship deliverables, ensuring high-value engagement for partners.
Manage CRM usage and reporting to maintain accurate exhibitor, sponsor, and advertiser records.
Provide on-site leadership during events, supporting logistics, exhibitor needs, and attendee engagement.
Office Administrator
USITT
03.2018 - 07.2022
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Processed financial documents, contracts, expense reports and invoices.
Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Monitored office inventory to maintain supply levels.
Created notices and advertisements for available vacancies on job seeker websites.
Assisted in processing travel and expenses by gathering receipts, coding charges and submitting worksheets.
Monitored payments due from clients and promptly contacted clients with past due payments.
Performed human resources functions by conducting new hire orientation and administering benefits.
Prepared meeting agendas and recorded and transcribed minutes.
Monitored accounts receivable, advising of delinquencies or other account irregularities.
Administered payroll and maintained proper documentation of employee personnel.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Office Manager
Foster Funeral Home, Inc.
09.2013 - 02.2018
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Monitored payments due from clients and promptly contacted clients with past due payments.
Consulted with management to resolve equipment performance and output quality problems.
Used judgment and initiative in handling confidential matters and requests.
Reviewed files and records to obtain information and respond to requests.
Administered payroll and maintained proper documentation of employee personnel.
Managed office budget to handle inventory, postage and vendor services.
Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.